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December 2023 by JustMercury
Second morning I came in and the manager refused to sell donuts by the dozen. But would sell two half dozen which comes to $24 vs one dozen for the $15.99+tax. Reason is they are running low on donuts. It was 9:00am. I came in on the previous Friday at 8:30am and she refused to sell donuts by the dozen but would let you buy two half dozen. What’s the difference? You’re still selling 12 donuts except it costs more to buy two half dozen boxes. Why isn’t it first come first served. Today the employee boxed my 12 and was ready to sell me a dozen and the manager said no. I didn’t pay $24 this time so I left the donuts. I asked for the person in charge to call because I wanted to know if this was ok with the owner/higher ups that she’s not selling dozen boxes and she told me to go online. I still haven’t found a number/email to contact. Her not selling dozens seems like a scam.
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December 2023 by Donna WalkerJackson
The young woman who waited on me today around 2:45pm was very nice and professional.
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November 2023 by Gianny Brito
Poor customer service
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November 2023 by Claudia Reyes
I ordered donuts through the application and when I arrived at the restaurant they should not improve the application.
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October 2023 by Maya U
This is the worst costumer services ever , so slow nothing like 2-3 years ago y’all need to better y’all employees they are too slow make people wait for hash brown 45 minutes not happy at all do better please
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September 2023 by Shasha A.
Hi I went there today and I kno the hash browns are one dollar but sheeez young sr I work a lot I need more hash browns and one was a little burnt.. I'll be back around..........because I love y'all hash browns next time make them golden have a good day
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July 2023 by Andrew Duchnycz
Little variance in what level cream/sugar between visits. I dinged a star because the lid on my coffee wasn't fully sealed. Found out on first sip while driving, now wearing coffee.
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July 2023 by Lukasz Mauro
Was good, but was hilariously inconvenient to access if your taking Rhode Island ave West
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June 2023 by Erin Allen
Their hot chocolate tastes
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April 2023 by Marcus Carr
No seating. Always check your order because usually something is missing. Two stars because they’ll add whatever you ask for.
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March 2023 by Sarah M.
Donut filing was inside and to one side only which was disappointing. Glazed donut was good because it tasted like it should. Orange ambiance and was clean with nice walls. Good relevant art which was informative for my order. Service was ok. Could not really understand what they were saying and there were no tables to sit down at...
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February 2023 by Joel S.
I'm not sure what the other reviewers experienced, but I've been stopping by this Dunkins every morning for about a month on my way to work. The staff are pleasant and efficient, and I've never see it "dirty and smelly" as one other reviewer did. One tip: use the Dunkin app to order ahead. Saves time, and usually if you do it five minutes before arriving your order will be hot and waiting for you. It's not fine dining but the coffee is excellent (better latte than Starbucks, imo), and the food isn't bad either.
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December 2022 by Carrie Byrne
This is my favorite dunkin - the food is still a russian roulette if it’ll be any good or not - but the service is absolutely wonderful. The nicest group of people behind the counter that make my morning
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November 2022 by KG ENT
They never have any of the new flavors. Somebody needs to contact support and complain.
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November 2022 by Steve Minard
It would be nice if they actually had what's listed for order on the app. They never have packaged coffee for home!
