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November 2023 by Joanna London
I can't really say. I couldn't find the place or successfully contact it. I had to go somewhere else.
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May 2021 by Daniel P.
I am happy to recommend Town Jewelers as an exceptional custom jeweler. Ali and Hamid, father and son, are highly trained professionals, and approachable and sincere. They made the experience of designing wedding bands both enjoyable and informative. They warmly greeted us by name during each appointment, answered questions we had and never pressured us to purchase or tried to "upsell" us. They also seek customer satisfaction and gave an honest breakdown of all costs, working within our budget. The quality of their materials and craftsmanship is top-rate (please see the attached photo) and offers an excellent value. Work is done on the premises and custom jewelry modifications were provided free of charge. Additionally, they are trained in watch-repair and worked on a wristwatch, providing a new battery and band. While we considered a number of jewelers in the DC area, we will be glad to return to Town Jewelers in the future. From our perspective, they love what they do and offer an experience which builds loyalty. Thanks, Ali & Hamid!
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April 2021 by Kate S.
So, so great. I am so sad I didn't know about this amazing place beforehand! I had a small stone fall out of a ring and have been searching for months for a jewelry store to replace but was told time and time again if I didn't purchase it there, they wouldn't help me. Stumbled across Town Jewelers and they were so helpful and nice. Hamid worked on my ring and not only replaced the stone but shanked the band (made it thicker) and resized it for me too. All of this for a very reasonable price. Then he went above and beyond and but a guard on the ring because it was a teennnsssyy bit big but I didn't want to go down in size. Just a really nice guy and place. They are family-owned and I'd want to support a small, personable business like theirs any day over a corporation. Go there now!!
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April 2021 by Brianna P.
This family owned business is the best. I've gone to Town Jewlers twice now, the first time was to polish and resize a ring that has a lot of sentimental value. Hamid worked with me so we could figure out where the ring would look best and decided it would pair nicely with another ring I wear every day. Hamid sized the ring so it would fit just above another ring I have, and polished and resized it perfectly so it looks like I have a matching set of rings now. A perfect way to wear a piece of family jewelry, but make it my own! After such a great experience working with Hamid I decided to go back to Town Jewlers. I have a piece of costume jewelry that I absolutely love and wanted to have duplicated into a solid gold piece as it was beginning to wear down. I was hesitant about doing it for years because the process just seemed too daunting, but after such a great initial experience I decided to text Hamid a picture of the original chain and asked him if he thought it would be possible to duplicate. He got back to me right away so I dropped off the original necklace and we talked about what I was looking for, and any changes he could make. He handmade a perfect upgrade from both vintage and recycled gold so the chain is both beautiful and ethical. I literally couldn't have asked for more! To top it all off the prices are extremely reasonable and they have a great selection of ready made jewelry as well. I've definitely found my go to jeweler and can't recommend them enough!
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January 2021 by Russell K.
my wife took four watches for new batteries. we did not know this place before. they were really wonderful. great service, very nice, very careful with covid protocols. communicated everything. we really highly recommend these guys. thank you
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January 2021 by Taylor R.
Absolutely AMAZING service! I will be recommending Town Jewelers to all of my friends! I went in to get my engagement ring resized because I did not want to ship my ring in the mail or make a trip to NYC to drop it off in person. Hamid was so so so accommodating and quoted me about a week to complete the resize, I got a call the next day and he had my ring finished! I was blown away that he wanted to get my ring back to me so quickly. He did an amazing job I can't even tell that it was resized. It came back perfect! After how perfect my ring came back, I asked Hamid if he could make me a gold hammered ring, something that I could wear every day. He made such a beautiful piece and made it in the showroom! I will 100% be using Town for custom wedding bands! 10/10 recommend!
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October 2020 by Hannah G.
I came in to get my watch repaired which they did very quickly and at a reasonable price. Everyone I talked to in the store was so friendly and helpful. They have a great selection of jewelry I noticed while waiting for my order - definitely a great place to consider for that as well. Inviting, clean, welcoming space and great service. Will definitely be back !
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September 2020 by Aba K.
I'm very glad I stepped in this shop. I came in to get some charms taken off and added to my bracelet. They were able to accommodate me and handled my bracelet with such care and patience.They have an array of unique, vintage, and quality pieces and amazing customer service.I highly recommend.
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September 2020 by Rachel M.
Ali and Hamid offer amazing personalized customer service at Town Jewelers!!! I recently had items appraised by them and they not only provided me with quality appraisals in a timely fashion, Ali spent time to make sure I understood the details and also cleaned my items. When I took my grandmother's pendant out of the envelope, I teared up at how beautiful it looked. Over the years I have bought jewelry, had appraisals and repairs, and even my own gold melted (in store!) to be used to resize a ring. I've referred family and friends to Town Jewelers and they received the same customer service and quality jewelry. Hamid designed a beautiful custom engagement ring for a coworker. He will happily work closely with customers to create a piece that is truly unique and one-of-a-kind. I was very impressed with their COVID-19 protocols. Masks, hand sanitizer at the ready (and offered to customers), and one customer at a time inside the store. Customers waiting outside were greeted and received service. They are also providing their cell phone number for customers to text them, which they respond to very quickly. I highly recommend Town Jewelers!!!
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July 2020 by Deborah P.
Such a joy to find Ali at Town Jewelers. He changed the batteries in both watches, and we had a delightful conversation about his sons, his gems, my gardening and yoga. I will plan on bringing my jewelry to him in the future. Knowledgeable and friendly. And less than a mile away.
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April 2020 by Niels T.
Ali does a more conscientious job for less, than most other jewelers. He has been serving three generations of my family.
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March 2020 by Patrick R.
Ideal Cut provides a great service to your existing jewelery collection, and is a trusted place to have new pieces made. My fiancee and I had a great experience having our wedding bands created in the exact style we wanted. They are true professionals, and are very personable.
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March 2020 by Thomas H.
Hamid offers excellent quality, custom work at Town Jewelers. I commissioned him to hand make wedding bands and an engagement ring using some inherited family rings. Unlike at many other jewelers, Hamid will melt your gold in his own workshop and hand make your rings using your actual gold, rather than send your materials out to a recycling shop and simply credit you their value. The quality of his workmanship turned out excellent and he had even remade one of the rings after we asked for some stylistic adjustments. He also did this work in a timely fashion and at a reasonable price. I strongly recommend Hamid and Town Jewelers for their excellent quality work and kind, attentive service.
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March 2020 by Andrea J.
I'm really not one to write reviews, but I believe that when people are lovely, something must be said! I took a knotted chain to T. J. and was warmly greeted by Hamid, who informed me that they don't do that kind of work...but he would make the attempt for me even though the chain might break. Hamid fixed all of the knots by my 3PM pick up time. I expected a service charge but the work was done gratis. Thank you, Hamid, for your effort and kindness!
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February 2020 by Doug K.
A combination of excellent, friendly service with real care for the community of Cleveland Park. I bought a ring there and they made an incredible effort to make sure it was exactly what I wanted, and that it was a perfect fit. Their watch selection is incredible and the shop is amazing just to walk through. Would trust them with any purchase or need, no questions asked! Plus the price was right, better than a comparable example I showed them from elsewhere. Can't recommend them enough.