-
May 2023 by Boyd Stephenson
My business has been banking with Eagle Bank since March 2020. The folks at the Chinatown branch have been uniformly welcoming and extremely accommodating to us in every way.
-
November 2019 by Ghassan Aguenaou
Line around the corner on a Friday, 4 tellers working but every window is closed but one perhaps they should only have one teller doing office work so they can handle the line in a timely fashion
-
September 2019 by Dezma Chase
I always have a pleasant experience when using Eagle Bank. I've been to several branches and customer service is exceptional with friendly tellers.
-
July 2019 by Renee Shields
I had a business account with Eagle Bank, and it was one of the worst on line banks I've ever had to deal with. It was extremely difficult to access my account, every time and I was constantly on the phone with customer service.
-
November 2017 by Niecie Jones
Very glad I don't bank here personally These tellers need to be reminded customers have choices and with the other financial institutions available, customers may elect to do business with a bank that demonstrates a willingness to provide outstanding service !
-
August 2017 by Terinee B.
This is my first time coming to the Chinatown location of Eagle Bank. I've always loved Eagle Bank and the level of personal service that they provide, however I was very disappointed with this location. While the lady that assisted me wasn't rude, she wasn't as nice or personable as the staff at other locations. She was very dry and it seemed as if she was straining to crack a half of a smile. I withdrew a significant amount of money from my account and she didn't ask how I would like it broken down. I'm guessing that she just assumed that I wanted to walk around with a million twenty dollar bills instead of hundreds. She didn't ask if I wanted an envelope for the many 20's, not did she tell me where the envelopes were located...etc., etc. I could go on, but I'm sure you get the drift. Eagle bank is a small community bank where they are big on relationships. Most of the time, all of the staff knows each client by name. People that bank here are accustomed to very friendly and and exceptionally personable service. Unfortunately, this location missed the mark. If you don't really care about the service and/or the location is super convenient for you, then this location will certainly get the job done. Unfortunately, I don't see myself coming back to this location anytime soon.
-
August 2017 by Earl Staley
Rude bank manager. Looks down at people. Does not know how to speak to people. If possible I will not return and will make the same suggestion to anyone. I will be sending a personal report to Eagle Bank about their employee
-
August 2017 by Nicholas Bravo
Consistently refuses to cash checks they issue, claiming the signature is not on file... we have a corporate accountant, one person signs our checks, there is no week to week inconsistency on our part, only on the bank staffs
-
June 2017 by Sergey Zakharenkov
The staff is outstanding,fun,sociable and most important very helpful!!!
-
July 2016 by alucard hellsing
No maryland branch no good
-
July 2014 by Marc Ferrara
The ATM at this branch has been out of service more often than in service when I have attempted to make deposits, which I wouldn't need to come here to do if this bank had mobile deposits or longer hours. I don't know how it stays in business, considering the incompetence it showed in opening a savings account and issuing an ATM card. It's not my personal account or I would have transferred long ago.
