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March 2024 by solene maujean
To flee !Unfriendly staff, we arrived in a group of 5, order received 45 minutes later for only 1 bagel per person. The first person to order received their bagel last because they forgot to place their order
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March 2024 by Ceyhan Gokyigit
To flee !Extremely long service, very unfriendly waiters, poor organization of tasks.Chips included in the menu but they no longer have them but still charge the price of chips included.Also the toilets are not clean.45 minutes to get a bagel while the restaurant is empty, the employees take their time and answer the phone during their shift while we wait for our orders.
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March 2024 by Justin Riley
This location should be shut
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March 2024 by Sha
This is what a $6 toasted bagel looks like. So
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March 2024 by Anar Sadigov
They work very slowly. It's always like this shop.
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March 2024 by Jackson Ribler
World's slowest service. Consistently even if you order ahead. Somehow the staff are all always busy. This store isn't managed properly and frequently I watch customers leave after watching the lack of organization.
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March 2024 by Markus Whoop
THIS HANDS DOWN THE WORSE PLACE I EVER BEEN TO. I will never ever spend money with you guys again. Hire better staff that actually wants to work .It took 10 minutes before someone even knowledged me. Then it took another 20 minutes to get the order. How am I lose 30 minutes of my day getting a bagel? This is totally insane and unacceptable. We're paying out the butt for your items the least you can do is knowledge us quickly then 10 minutes "it's not like they didn't see me I was standing in front of the register" then get the food done at a reasonable time.
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February 2024 by Jordan C.
Slow, terrible service. Tables are disgusting. Food is average. Do not come here. The only "pro" of this place is its location, but make the effort to go somewhere else.
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February 2024 by Stephen K.
Absolutely tragic experience. It is 8 am on a Tuesday. The restaurant had been open for 2 hours but looked as if they had just opened. Every single table was dirty and so was the floor. Even the counters are dirty. Someone left the vacuum cleaner out front from the night crew, but obviously didn't vacuum. Fridge is not stocked. There were so many crumbs underneath the bagel display, including a spare bagel. The staff was slow and arguing with each other. It took 10 minutes for one person to complete their order at the point of sale. No one greeting customers or anything when they come in. The manager / owner of this store should truly be ashamed. If I could award zero stars I would for the abysmal cleaning and customer service. Either clean house (literally) and with the staff or just close this location.
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February 2024 by Kristen Myers
The food here takes FOREVER. I ordered ahead, waited 15-20 minutes, walked there, and waited an additional 30 minutes. They are slow, always seem to be “backed up”and it doesn’t seem like people want to work
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February 2024 by LJ Garrett
They gave me the wrong bagel. Didn’t toast any of bagels they gave me. Gave me the wrong flavor in my drinks. Didn’t even answer the phone when I tried to
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December 2023 by MFPhoto1
The food is no different than other Einstein Brothers outlets. The service was OK. But there is no seating indoors, so you have to stand unless you want to eat outside. This is a problem when the weather is not good.
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December 2023 by Walt Slocombe
I'm puzzled by the hyper-critical tone of many of the reviews. I'm. ⁷a regular here and I've always been satisfied. The staff have treated me (and as far as experience goes, other customers) well. The bagels aren't Brooklyn but we're not in Brooklyn and they're are among the best in DC. (Especially regular and sesame) And very competitively priced. Like others I'm sorry corporate decided to not reopen the table seating, but in warm weather there's seating on the patio and given staff shortages nationwide, thet (very welcome) higher lwages for low-end service jobs, and the plethora of coffee shops it's a reasonable business decision to focus on takeout. In short this Einsteins' is not perfect but try it for yourself before writing the store off based on the dispeptic reviews.
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October 2023 by Madeleine Lewsen
I ordered just a bagel and cream cheese. I waited 15 minutes for it. It was barely coated in cream cheese, one of the worst looking bagels I’ve ever seen. It is honestly offensive how poor the shmear was on this bagel. You would think of all things, of all of the things a bagel shop should be good at, above all things, a nice shmear that at the very least covers the entire bagel would be at the top of the list. It is mind boggling that after all of the poor reviews below, about the shmear, that there is still bad shmearing going on. It’s a bagel shop for Peet’s sake.
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October 2023 by kevin white
Great place for a morning bagel sandwich. A little expensive but what isn’t today…??♂️