-
February 2024 by megan peters
Eric is excellent. He was thorough, explained everything well, was friendly, with a smile the entire time. Well worth the $ and a small price to pay to keep your wheels in good shape! Thank you Eric.
-
February 2024 by Barbora Jones
Absolutely incredible experience! As a mom of two, it's always challenging to manage errands. Eric comes to your place, fixes your bikes in no time, and you can even schedule the service a day ahead. Super fast, great value, stress-free—I didn't have to drag my kids anywhere. Plus, he's super friendly and personable.
-
October 2023 by Gonca Senel
Please STAY AWAY. I really mean it.EDIT: Eric did not properly fix my bike and in his response he claimed that my bike was rusty and had not life left ( My bike is a 3 year old bike that I had not ridden more than 5 times and the market value is $350) I have taken my bike to one of the coops where they fix your bike for free. I told them what happened and they were outraged with the service Eric gave. Given that I paid $180, they told that Eric was supposed to change the freewheel together with the chain, yet only thing he did was to change the chain. They said at least he could have scraped the rust on the freewheel. They literally laughed at the job he did. Also, they said that the bike was not rusty as he claimed and only issue with the bike was the wire that was misplaced and they solved it in a couple of minutes. Sorry Eric, focus on improving your services rather than trying to come up with excuses. Also, I had to threaten you to write a review because you had not responded my messages for almost a week!If you look at my reviews, you will see that I write negative reviews very rarely and only when there is really a need for it. This is one of these times.I paid $180 for the full service as I had not ridden my 3-4 years old bike for a while and it had a rusted chain. I thought that I would be on the safe side if the bike needed further repairs. I made the appointment. He DID NOT CONTACT ME before the appointment to see what the bike needed, and just came by on the day of the appointment. He changed the chain as he had one used, but nothing else. Told me that the bike will need break pads and new chain. I bought them and waited for 3 weeks to get another appointment to get those installed. On his next visit, he installed them and said everything is working. I TRUSTED HIM. BIG MISTAKE. Following weekend I wanted to ride my bike for the first time after the installation of the breaks. Before even riding my bike (I was walking next to my bike) the rear breaks broke down!!I texted him on the spot on Sunday to get it fixed sometime during the week as it is very frustrating and unsafe to ride with front breaks only. NO RESPONSE. Waited for two more days and texted again. NO RESPONSE. Waited for two more days and texted for the third time saying that I will write a negative review on Google Reviews. Then he responded immediately ? saying that he was sick (probably recovered suddenly hearing about the review). I sent him the pictures. He first tried to claim that he had not touched that part and he was not responsible (I paid for the full service, come on!) Then he said that he can come by the following week and inspect. I have waited long enough and I am not going to wait any further. This is unacceptable. I have paid $180, and I have an unsafe bike that I cannot ride.He does not have a good work ethic. Bike repair is not a rocket science, and if I have to wait for months to be able to use my bike, there is a problem there. I would highly recommend that you look for somewhere else.
-
August 2023 by Sebastian Godoy
Eric did a 10/10 job on my bike assembly and tune up! He is incredibly friendly, took the time to explain the work he had done on the bike, and answered all of my many questions. Would definitely recommend seeking him out for any bicycle needs!
-
June 2023 by Damon Hribal
Eric is great! I highly recommend him for all your bike needs. You don’t need to look anywhere else
-
June 2023 by Andy Lacroix
Excellent service. He comes to you, super convenient and efficient. Had me fixed up in under 20 minutes. Highly recommend!
-
May 2023 by A El
Couldn't be happier, Eric is extremely nice and knowledgeable, was patient enough to walk me through how to do basic stuff. Will definitely use again.
-
January 2023 by Hanning Deng
Eric did a good job on the bike I ordered from Amazon that the Amazon technician said was beyond repair and must be returned. Very knowledgeable and did a good job explaining the nuts and bolts. I was confused a bit about the price but he did a good job explaining it. Would highly recommend his service to anyone in need.
-
August 2022 by Catriona Davenport
I had my bike tuned up by Eric and it was such a brilliant experience! Easy to schedule, honest advice, and super quick work. Highly recommend!
-
August 2022 by Laura White
Eric came for a bike repair, and I was pretty new to whole mobile repair service. He was great at answering my questions (how do I know if I need minor/major tune up, booking the 2 hour window, what’s this noise, etc). I booked the major service and turns out I only needed the minor. He was able to get me sorted in about 15 minutes. Super knowledgeable and friendly. I’d highly recommend his service, especially if your like me and just like to ride your bike a couple times a week here to there and don’t want/need to pay $200 for one of these bike shops in town to take it apart and replace every part. Will be recommending through Nextdoor too, which is how I discovered Eric. Thanks!
-
July 2022 by Jaclyn Levy
Eric saved our bikes after a not-so-correct amateur assembly. He was speedy, thorough, and explained what was adjusted and things to take note of. Couldn't recommend more highly and will definitely be using for future bike needs!
-
July 2022 by Adam D.
Great service tuning 4 bikes and spotting and resolving a bunch of issues I hadn't noticed. Great quality work at reasonable prices, and super communicative before arrival and during the work. Will absolutely use again. Thanks Eric!
-
July 2022 by roger depaz
Eric was very friendly, knowledgeable, and professional when fixing my e-bike! I would call him again in a heart beat! I would also recommend him to anyone looking to get their bike fixed!Thanks, Eric!
-
July 2022 by Carol Bruna
Eric it was such a pleasure to have you work on my E-bike! I thought it was done for and then enter Eric! He was able to fixed it and literally save my life! I highly recommend him to fix anyone’s bike.Thank you very much!
-
June 2022 by tim pen
Completed a bike assembly for me. Was very knowledgeable and explained everything he was doing. Even provided great tips for maintaining your bike as well. Plus him coming to you is very convenient. I’d definitely recommend his bikes services.