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March 2024 by Jackie Daniels
Staff is friendly and follows up.Extra Space Storage is clean and convenient.
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March 2024 by herbert robinson
The facility is always clean, the staff are polite and very helpful!!
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March 2024 by Candra Munford
Helpful kind and great customer service
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March 2024 by Christopher Roper
Easily registered and stored our stuff! I received excellent customer service when checking on billing questions and possible changes.
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March 2024 by Karen Whitfield
Wonderful and Professional Service!!! Thank you Dee???
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March 2024 by T Hersh
Staff is helpful and friendly, facilities are well maintained. I wish corporate didn’t keep on increasing my rate every 6 months, but as I understand it, all storage locker companies do that :-(
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March 2024 by Atlas Organics
Great service from the clerk working inside. Efficient and easy
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December 2023 by Donnette Hutchinson
I was only coming to enquire about units and prices that day , then go home and think about whether I should rent a storage unit or not, but Ms Dee Boome, the assistant store manager, was so friendly informative and pleasant , l ended up renting a unit that same da. Thank you Ms. Boome you were awesome!
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December 2023 by leslie arnelle tv
I like that this place has a good amount of free parking, the lot thus far is always clean and the inside is always clean as well with seemingly good security (major key).
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December 2023 by Eugene Price
Please see Dee at Extra Space Storage. She’ll greet you with a smile, listen to your needs and she’ll deliver. Dee, thanks for the great customer service! You are a true asset to the company.
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December 2023 by Kita Kay
I’ve used this facility for 3 months, the staff were very friendly and professional at all times, especially Dee who I’ve encountered the most. Thank you so much making me feel comfortable, welcomed and keeping my items secured at all times, I really appreciate your services.
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December 2023 by Charles Mcintyre
Customer service was excellent. I wish they were transparent with the fact that they increase the price every 4 months. I had my unit for a year, the fee started at $58 for a 5x5 unit and before the year was out my fee increased to $96. If you plan on long term storage choose another business.
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December 2023 by Andy Zalan
Customer service was great - very friendly and helpful. Took a star off because my monthly rate got jacked up significantly and unexpectedly. Apparently they do that “based on market value”.
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November 2023 by Chef
Very ,poor ,poor, poor ,service, this company tried to scam me for 300$ ,workers are VERY UNPROFESSIONAL, in my Donald Trump voice " BUNCH OF THUGS."I'm hoping that's not what the C.EO of this company represents.5909 Blair Rd NW Washington DC locationPlease stay away from there.0 stars
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October 2023 by Benjamin Bryan
My experience was great! I got a significant discount after applying for a space online. The system automatically assigned me a unit that wasn’t quite right for me but all I had to do was ask and they changed it to a different one that I liked better.