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December 2025 by Troy Lee
Service from Jan was amazing
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December 2025 by Brittany
Jan, is amazing, she is very polite and helpful, she made the reservation process for my rental very quick and easy, she transferred my rental reservation from one location to where her profession is located, I am thankful for Jan’s’ service. :)
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December 2025 by Vivian Griffith
I have had my belongings with extra space Storge for two years. My experience was excellent because of the store manager Janury Aguilar.
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December 2025 by Kenyatta Chambliss
We been with extra space for over a year. Our experience was good. It was definitely a pleasure working with Janury Aguilar the store manager. She help with any questions we had, paying our storage bill & anything we needed. She is really sweet & awesome. I wish her much luck or whatever her future plans are.
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December 2025 by Daniel Ayele
1250 Taylor St NW, Washington - I had such an incredible service. The store manager - Janury Aguilar gave me such a welcome service. Thank you Janury, I will definitely come back again. Thanks
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December 2025 by Jason Towers
Very nice and friendly
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December 2025 by Furard Tate
For 3 years, we have not only had our prize possessions safe. Every time we come in, we're greeted with a smile. And the service is great thank you. Jan
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December 2025 by Step Harder
Work with u there amazing I won’t store my clothes no where else
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December 2025 by Samuel Brown
Great answer phone and answered all my questions accurately and politely!
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December 2025 by Dean Sanchez
Jen was awesome great customer service. I will recommend you guys to friends.
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December 2025 by Ariana McKenzie
Jan is so welcoming! She was helpful and attentive. I appreciate her very much (:
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December 2025 by Tracy Rudd
Easy, available, ready, clean, FRIENDLY staff (hey to Jan!)
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November 2025 by Sylvain Tchoudjen
Nice kind and genuine people to work with
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November 2025 by Pamela M
Erika assisted me and was excellent!!! It was close to closing time and she was not only helping me but also one person on the phone and 2 other people who came in. She was pleasant and professional and took her time to help and explain things. I would give her 5 stars for her customer service.
The issues I have with this facility are related to security.
1. The main gate is open during the day so anyone can walk in or out as the facility is in a city street.
2. Unlike other facilities in the area, there is no digital access. Entering is not an issue but to exit, you have to get out of your vehicle and walk to the keypad. At a minimum the keypad should be accessible from the vehicle.
Given these issues I hope the facility makes the necessary safety upgrades.
Updating to add that you no longer need to exit your vehicle in order for the gate to open to allow one to exit.
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November 2025 by Mauricio Castillo
Excelente service, thank you.
