-
December 2023 by Craig c.
Clean and secure place for storage. Lakita is efficient and friendly... highly recommend!
-
November 2023 by tonya bridges
The day that I came past life storage the gentleman was very helpful. Tell him when we was ready we would come back to support life storage walked in and seeing him again so we signed up to do business with you all. Very nice and very helpful.. one thing I do love as walking to the cleanest that plays a big pot will cap up. Thank you for that.
-
November 2023 by Vance Matthews
I want to rave about the outstanding customer service I received from Micheal Spencer. He provided with great information he was very knowledgeable about your facility. He was pleasant and spoke with a smile. He made me feel very comfortable about coming to this establishment.
-
November 2023 by Starr O'Leary
Renae was amazing! I came in with my friend and we had a unique situation for our storage needs. Renae walked us through getting a unit and got us signed up so it wouldn’t create any problems on either side. 5/5 will definitely come back!
-
November 2023 by Makiya Gantt
Last week when I came to Life Storage I interacted with Mike. Mike was extremely helpful in assisting me with my storage unit. As a new customer, I was unsure of the size unit that I needed and Mike went above and beyond to assist me. Kudos to Mike for his excellent customer service. He definitely made my experience stress- free.
-
November 2023 by Jevon Myles
I had a spooktacular experience moving into my storage unit with the help of Renae and Michael! Their professionalism and efficiency were like a magical potion, making the process a breeze. I'm thrilled with their service, and my storage unit is now my very own Halloween treasure chest. Thank you! ??
-
November 2023 by Alexandra Bradley
Had a wonderful experience with the staff and services here. Came in with a unique and complicated situation, and they were not only happy to help, but extremely kind and empathetic. Highly recommend and would gladly use again if ever the need arises.
-
November 2023 by Tanika Wilson
Life Storage is great! Excellent customer service! Mr. Mike at Bladensburg Rd. Location is always help and Mrs. Tiffany G. I appreciate all the staff as prior ownership failed us as paying customers?
-
October 2023 by Terea L.
I called today and was assisted by Renae. Renae was pleasant and knowledgeable, answered all of my questions, and was very kind.
-
October 2023 by Dub Luv
Title: Exceptional Customer Service Experience with Michael SpencerReview: ⭐️⭐️⭐️⭐️⭐️I recently had the pleasure of experiencing outstanding customer service with Michael Spencer, and I cannot praise his exceptional assistance enough. From the moment I reached out to him via email, he went above and beyond to make me feel like a VIP.Michael's attentiveness and dedication to providing an unparalleled customer experience were truly remarkable. He promptly responded to my inquiries, ensuring that no questions went unanswered. I was truly impressed by his extensive knowledge and willingness to go the extra mile to address all of my concerns.What truly sets Michael apart is his ability to anticipate my needs. He proactively provided me with additional resources and information that I had not even considered, making my overall experience seamless and stress-free. His genuine desire to assist and make my interaction memorable was evident in every correspondence.Furthermore, Michael has exceptional problem-solving skills. He quickly resolved any issues I encountered and followed up with me to ensure everything was resolved to my satisfaction. I felt valued and appreciated as a customer throughout the entire process.It is often said that exceptional customer service is a rare gem, but Michael embodies this sentiment completely. His professionalism, attention to detail, and friendly demeanor have certainly exceeded my expectations, leaving a lasting impression on me.In conclusion, I highly recommend Michael Spencer for his outstanding customer service. He consistently goes above and beyond to make you feel like a VIP, and his exceptional dedication to ensuring customer satisfaction is truly commendable. He is an asset to your organization, and I am grateful for the wonderful experience he provided. Thank you, Michael!
-
June 2023 by The Frank Review
Without corporate approval... This facility changed the access to the unit hours from 6am-10pm to 9:30am-6:00pm. Despite having confirmed with Google the original hours. They are allowing new clients to sign up without telling them the hours have changed. The facility is the worst in DC. The positive reviews are from Extra space. One of the tenants is doing a documentary on how one facility can destroy a chain and is now incorporating Bladensburg Life Storage as an example in real time.
-
June 2023 by Tyrone Williams
Subject: Cianna is a great asset to this company!The young lady, Cianna, at this facility is doing a phenomenal job. An excellent communicator, extremely helpful, cares for the customers and mostly manages this large facility single handedly.Without the help of security, maintenance or cleaners: she still manages to do a great service by having the place cleaned, units available and customers assisted all while dealing with ongoing obstacles of people attempting to hang out on the premises etc.We observed as she nicely took care of a gentleman who needed his unit and code arranged multiple times; Cianna, expressed generosity and lots of patience. There have been times where people are loud, attempt to loiter on the property and she has done immaculate work ensuring that operations are running as smooth as they possibly can.Ultimately, she’s very effective and handles everything professionally and swiftly. We believe she should be promoted and given a corporate role where she can really thrive as she is the perfect ambassador for this organization.
-
June 2023 by Dara B.
Rude manager; never any carts for moving , trash everywhere, gates left open late at night, homeless people staying in access area, access hours significantly reduced but prices remain the same.
-
June 2023 by Gone R.
Subject: Cianna is a great asset to this company! The young lady, Cianna, at this facility is doing a phenomenal job. An excellent communicator, extremely helpful, cares for the customers and mostly manages this large facility single handedly. Without the help of security, maintenance or cleaners: she still manages to do a great service by having the place cleaned, units available and customers assisted all while dealing with ongoing obstacles of people attempting to hang out on the premises etc.We observed as she nicely took care of a gentleman who needed his unit and code arranged multiple times; Cianna, expressed generosity and lots of patience. There have been times where people are loud, attempt to loiter on the property and she has done immaculate work ensuring that operations are running as smooth as they possibly can.Ultimately, she's very effective and handles everything professionally and swiftly. We believe she should be promoted and given a corporate role where she can really thrive as she is the perfect ambassador for this organization.
-
June 2023 by Rech'e D'arugo
The front desk was very helpful. I think it was Cianna and Shantal they helped us and had great prices I highly recommend!!
