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January 2024 by nedal fayad
We came to FedEx one hour before closing, we needed to print 500posters immediately Gonzalo helped us select the right size and paper type to fit our needs and our budget. After printing a test Gonzalo saw that it was a bit blurry so he proceeded to remake the art and printed a new test wich looked amazing. We are glad we came to this store with such a nice and knowledgeable employee he made this happen! And stayed after hours to complete the job. Thank you, Gonzalo!
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December 2023 by Brett Curtis
Just a failure of a location. 1 person working the packing, printing and shipping registers with a line of 8 people at 3pm on a weekday. What’s the point of a barcode for a “quick” drop off if it’s going to take 25 minutes? Another reminder to just use USPS.
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October 2023 by Michael Zakrajsek
Excellent service and well-stocked location. We had a big printing job with lots of specific requirements. The location had everything we needed, and Gonzalo was a huge help. He managed it all for us and was very knowledgable. We worked with us to understand our needs and made excellent recommendations.
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October 2023 by Paige A
Dwight was great! He was able to wrap my gift basket perfectly and show me all of my mailing options. He was very patient with me and helped me understand how the pricing works and what services Fedex offers. I’m satisfied and will be back
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September 2023 by Phương Thanh Nguyen
The employees are very nice and helpful. By far the best Fed Ex location I have been in.
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March 2023 by Emily Park Smith
Navaeh and Enid were incredibly kind and helpful. It was tight to get everything done before they closed, but they were even able to bind 55 booklets for me. They were rock stars! This FedEx location has the best and most helpful staff I have ever encountered at a FedEx Office.
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December 2022 by Stefi
We had a last minute (2 hrs prior to event) local event that we needed some printing services and this office has the most helpful and friendly employees. Jamel was super patient and efficient in assisting me with name tag prints. Joana made sure the event brochures got done and delivered in time. I give it 6 stars. BTW, we're out of towners. Wish we'd had such service back home.
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December 2022 by London-Skye Roberson
I experienced the worst customer service at this location. The attendee helping with my order was rude, condescending, and inefficient. He created a hostile environment that brought unwanted negativity to my purchase
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October 2022 by Kyle Burnett
Very rude Man, today i visited to send off official documents to another country. I'm not sure if he was the manager or what, but he opened today and had the worst of attitudes. Went through the full process and when ready to pay, he kept telling me my bank didn't have any money, but he never actually ran my card. It was extremely embarrassing, not sure if he just had a bad morning or an employee issue but he needs to either go through training again or have a stern talking to. If i could give negative 4 stars, i would!Never go to this location unless you want to feel bad about yourself and get treated like your not human!I went the FEDEX on the next block over and the young man Seth was very polite, very helpful and didnt have a issue running my card.
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July 2022 by Kate Shin
This FedEx saved my life today. I started a new job with an org. right around the corner and had to ship a package to CO within 2 days. Our office label maker only did USPS so I used that and then packed it and tried to ship it through USPS. The priority label that we paid for would not get it there in time and would charge $70 to send it overnight. I don't have a company card and wasn't trying to spend my own money to get this thing shipped. So, I went down the street to FedEx and asked if they could do it and how much it would cost. They mentioned that my organization might have an account so I called our Office Manger (background info--no one was in the office that day and everyone was working from home)- and was able to get an account number to use. It ended up costing $115 but I didn't have to pay for it--yay! AND it was INCREDIBLY HOT in DC this day--heat index of 107 degrees. So, I was walking around downtown melting in this weather and so annoyed with the going back and forth and for not having much information on how to best ship this from my org and the staff here were SO nice. lol they prob knew I was going to be a piece of work from how I entered the place melting. But they were so kind and patient and quick and easy. Thank goodness! AND it was so cool in their--the AC works so well. haha Looking forward to making this FedEx my go-to whenever I do have to work in the office. Thank you again David!
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July 2022 by Captain National Express
Cool service in the assistance for printing documents that considers everyone have what they wanted in the important request. The tong girl is the coolest staff in the FedEx association, the rest are helpful in futher instructions.
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June 2022 by Blessing Haeeun Jee
Went on a Friday afternoon and there was only one other customer, so not busy at all, but the person working was quite rude to me and others he interacted with. Just ended up going to USPS a few blocks away, which is much cheaper and takes around the same time.
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February 2022 by Stefi G.
We had a last minute (2 hrs prior to event) local event that we needed some printing services and this office has the most helpful and friendly employees. Jamel was super patient and efficient in assisting me with name tag prints. Joana made sure the event brochures got done and delivered in time. I give it 6 stars. BTW, we're out of towners. Wish we'd had such service back home.
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February 2022 by Andrea Vieira
JoAnna and the team at this store are unmatched! I've printed several signs from Fedex (and Fedex/Kinkos) over the years and always return to this location because the customer service here is on point. I basically email my files and drive over to pick up! The responsiveness is fantastic, the professionalism and customer service, exceptional. I've come to you for menu boards, for wall signage, for all sorts of things for my business (and for personal use) and will keep returning for all things (like shipping, which I now do from there also) because your team is so great! Thank you!
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June 2021 by Cyz Jo
Everyone was nice and fast!
