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May 2025 by Ethan Nadler
Charges an additional handling fee on packages because it’s in a hotel
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January 2025 by Zaman Khan
Most unprofessional and. Rude staff.
Overcharge to pick up! So I pay shipping to get shipped and pay 10$ to pick up!. Jasmine however was great. Three days I went in row and only she was helpful
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December 2024 by Alex Serra
Don’t be surprised when you’re charged a handling fee to drop off pre-paid FedEx labeled packages.
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December 2024 by Brendan Clark
Employees are incredibly rude and verbally abusive to customers. Avoid this location
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December 2024 by Andre Sanabia
Staff is wonderful (5 stars to them!) but the hotel charges a ridiculous handling fee so just go to any other fedex location.
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November 2024 by Patrick Coyle
Great experience yesterday when using this FedEx office to return an item to a retail vendor! The staff was very friendly and promptly addressed all of my needs.
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August 2024 by Leslie Bishop
Terrible service. Charges handling fees for drop off. Only exists so the hotel can say they have a FedEx in the building.
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August 2024 by The Boxman
I recently visited the FedEx store and was extremely disappointed with the service. The staff seemed uninterested in helping customers and acted as if they were doing us a favor by simply doing their jobs. Their attitudes were unprofessional and unwelcoming.
Additionally, the delivery and pickup processes were incredibly slow. Despite this, they were very quick to bill me for handling fees, which felt unfair given the lack of efficiency and professionalism. Overall, my experience was far from satisfactory, and I hope they can improve their customer service standards
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August 2024 by Basso The Boxman
I recently visited the FedEx store and was extremely disappointed with the service. The staff seemed uninterested in helping customers and acted as if they were doing us a favor by simply doing their jobs. Their attitudes were unprofessional and unwelcoming.
Additionally, the delivery and pickup processes were incredibly slow. Despite this, they were very quick to bill me for handling fees, which felt unfair given the lack of efficiency and professionalism. Overall, my experience was far from satisfactory, and I hope they can improve their customer service standards
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August 2024 by Glen Bradley
Do not make a return here. They charge a “handling fee” even if you have a label, box, and taped up. I’d only ever use this location if I was staying at the hotel and from out of town. Sure, open on Sundays… but not worth getting lost while trying to find them.
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July 2024 by J W
Great service on Sunday morning when no other copy shops open
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February 2024 by Adaihu Ononuju
Don’t go here unless it is an EMERGENCY
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February 2024 by CR W
Lost a package that was delivered (they never really bothered to look for it) and then tried to charge 10.00 to leave a package for pickup.
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October 2023 by Theresa Watts
The manager here is lovely. They customer service and friendly disposition at this location is contagious.
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August 2023 by John Peterson
Great customer service at this location!!
