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February 2024 by Adaihu Ononuju
Don’t go here unless it is an EMERGENCY
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February 2024 by CR W
Lost a package that was delivered (they never really bothered to look for it) and then tried to charge 10.00 to leave a package for pickup.
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October 2023 by Theresa Watts
The manager here is lovely. They customer service and friendly disposition at this location is contagious.
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June 2023 by Caroline Lupetini
Mariah, Jasmine, and manager Kia were so helpful and kind!! They helped me order the right kind of poster and gave me a call to confirm I was getting what I envisioned. They were incredibly efficient and made a busy day a lot easier!
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June 2023 by Johny Mccahill
This particular FedEx at this time is my favorite. The employees, are quick, efficient, and easy-going.
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June 2023 by John Ingram
$10 fee to hand them an item. And you have to wait on the person to stop playing with their phone. Maybe just close this business?
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May 2023 by Olivia Yang
Kia is fantastic. A+ service and got my print job done and bound in 15 min!! Lifesaver.
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May 2023 by Carolyn Holland
Super helpful staff. Troubleshooted my printing problem cheerfully. Highly recommend
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April 2023 by Danny Mwangi
The place is a joke. Walked over two miles only to learn if you have no idea how to buy the return label on your own nobody is there to help you. Computer is there figure out yourself. Nobody cares. Heading to UPS thx fedex for wasting my time.
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January 2023 by Steven Smith
I was staying a month at the Marriott Marquis hotel, where this so-called FedEx store is located. I needed some items delivered to the hotel. Unfortunately, the front desk is deferring to this FedEx for RECEIVED PACKAGES. But the worst part is they CHARGE YOU TEN DOLLARS per received package. What a scam! The only black eye to this premier hotel. You are ruining brand equity by using this FedEx!
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December 2022 by Ruth Winterfresh
As other reviewers have mentioned, this is NOT a full FedEx shop. It charges substantial fees for package drop-offs (think $10+). This place advertises itself as indistinguishable from the other FedEx locations in the area, but that's quite misleading. Go elsewhere.
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December 2022 by Jaclyn Schmidt
Another reason to hate fedex. These DC prevalent hotel stores charge an extra fee simply to drop off a package you have already paid for shipping on. Inane money grab.
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October 2022 by Michael Wolfe
Do not go here to drop packages. Not an actual FedEx store. Charges a “handling fee” to drop off at the store. Can drop off to trucks without a fee. Seems silly. Also they can’t scan QR codes for shipment so that option is also out (even though they have a QR scanner)
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August 2022 by Faith Su
I had a bigger job than the self-printer could accommodate so Ayisha jumped in and helped me. She was so patient & accommodating, I really appreciated her assistance.
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August 2022 by Junwei Huang
This location charges 10 dollars for each pre-labeled package while other location takes packages for free.
