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January 2024 by Shamara Flemming
Rates are too high and they don’t value their customer
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November 2022 by perine ariane
Very professional. Strongly recommended
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September 2022 by Andre Hudgens
Love them I’m in good hands ???
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March 2022 by K W
Believe the other poor reviews these people do not respond. Their lack of professionalism resulted in my policy being terminated for $50 and now I’m high-risk so all of my premiums are quadrupled. Allstate lost a good customer for a one day $50 lapse in coverage. I called so many times prior to my coverage lapsing begging to get a new agent and Allstate does not help with that. Allstate in fact sucks, thus explaining the lack of accountability for this ghetto office.
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November 2021 by TT ZENON
Felicia and her team work with accuracy,speed and courtesy. They provided a stellar customer service and they really exceed our expectations.
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April 2021 by Kelsey Santello
Felicia is the best and so responsive to help with any and all of your needs!
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February 2021 by Erica Graham
They are the ??
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November 2020 by Timothy Elliott
I have been with Allstate for over 10 years for personal auto and rental insurance. So when I started my own small business, they were my go to place for coverage. However, after poor customer care and lack of responses, I decided to change all of my policies. Felicia Folarin and her team completely mishandled my policy termination. It has 10 months and I am still dealing with the mess they made - including sending me and my business to a collection agency when they have clearly stated several times the error was on their part. If you are looking for an agent - steer clear of Felicia and her team.
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October 2020 by Andrea Ajello
Super helpful and fast in giving me a quote.
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September 2020 by June Lacey
Its a joy with my coverage with allstate and i will recommend you to my CHURCH FAMILY AND FRIENDS
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August 2020 by House of Human Hair
Always willing and excited to help
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July 2020 by marlan edwards
My experience with Allstate is wonderful. My question(s) are always answered and handled in a professional manner.
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May 2020 by amaris worthy
So I called Allstate to check an issue and the woman at the front desk Jerri whatever has a serious attitude I have never in my life been spoken to with such rudeness and sarcasm before at a place where I do business at! This lady clearly needs to be trained more with her customer skills. I have never been redirected to go to another business when I’m already giving my business to this establishment and have been for quite sometime. I’m so done with them at this point and this place does not need to represent Allstate!!!!!!!!
