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March 2023 by Alan James
I'm just a typical " Harry Homeowner" but was helped-out... great customer service!
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December 2022 by Antonio A.
Always eager to help find what ever material or product is needed. Great service and always accessible in person or on- line
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October 2022 by James George
Excellent customer service , Had a good experience!
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May 2022 by Robert Jacklow
Always have a good experience here.
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January 2022 by Florence Auld
I had the complete pleasure of having Pam Neughborshelp me locate a product for our shower door that Ferguson didn’t even sell!! What excellent customer service. Thank you Pam.
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January 2022 by Joseph M.
Called Ferguson Plumbing in Frederick Md. for a part I needed for my water heater. Was assured they had the part at another location, and it would be shipped. At that time they charged my credit card for the part. A couple of hours later, I received a call that they didn't have the part and could not find one anywhere. I asked for a refund and that would have been that. However, they were not able to issue my refund for 1 week! I had to repeatedly call and ask for the refund. Finally received my refund - but it was $5 short of what I paid. So in essence I was charged for their inadequacies. Wonderful company. I'll never ever use this company again!
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December 2021 by Alan S.
Terrible telephone support. I ordered a part, went to the Hunt Valley store to pick it up and they had no record of it. I called back and I was put on hold for 20 minutes....never ordering from them again!
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October 2021 by solomon berhane
With out Ferguson plumber isn't a plumber
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June 2021 by Mike King
Superb
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May 2021 by Francina Bell
Excellent, a problem solver with knowledge and patience's.
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April 2021 by Mike Orehowsky
Great supply house
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January 2021 by cargail Downer
It was good
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November 2020 by Patrick Smith
Every time I'm in here, no matter how busy it is, everything runs smooth, everyone is very helpful and patient if you have questions.
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November 2019 by seif musabaha
Friendly fast quality and accurate. I love this location
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September 2019 by Tarik Smith
Went in and the clerk directed me to the aisle that I needed. While standing there another customer came up and saw what I was looking for but directed me to more modern parts. Gave me some tips and I was in business. I went to the counter and the clerk gave me the last parts I needed and verified with my old set that the new stuff would fit. I highly recommend them as they have helpful knowledgeable staff and the customers are friendly and helpful also.