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October 2023 by James Rucker
We're not nice to me at all. Rude, treated me like a roach. Acted like they didn't want to be bothered. I needed transportation so I had to put up with it. Refused to sell me the bicycle that I asked for REFUSED. Suggested another one so I bought it. Paid in cash and gave a nice tip. Bike was not worth it and I was not happy with the choice. I am a tall old black man who looks broke. They were all black except for the boss who was a white man. I will still shop there because it's cheaper than retail. Yet they don't like black people and they have black skin, or maybe they just didn't like me? They liked that tip I left tho, and the easy cash payment. When leaving there was a police car sitting in front of the store???
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June 2023 by Nnedi
I love this place and its my go-to bike shop. They are temporarily closed atm due to electric issues so I recommend to go elsewhere for now.
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May 2023 by Just call me Ice
I wasn’t specific about what I needed I just asked them if they could fix any problems with my bike. Btw my bike was basically i rideable they managed to fix it in a really good time and made riding it feel better and gave me a good price amazing place I recommend it
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April 2023 by Garret Wong
Marcel did an excellent job wrapping bar tape around my new Bianchi Axis.
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February 2023 by Rich Ameninhat Parks
Terrible! I called last week Friday and was told they had several colors of a part I need... Got there today and asked a guy that called himself the Manger, but had no idea where to look for the part, and left me sitting unhelpful for about 10 minutes. I think they were trying to scam me for a Trek 7000 700 C 135 mm Freewheel, rim..Terrible. Immature and Unprofessional!
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January 2023 by David Lapidus
Keith and Quan rule. I've taken multiple bikes to them and they've really helped me out, including showing me how to do stuff myself when another shop might've gouged me. True bike heroes
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November 2022 by Red Oak
Fantastic mechanics working miracles.It ain't a bougie bike shop but that's part of the charm.Easily my favorite shop in the DMV.
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October 2022 by J P
Dream bike shop. Very knowledgeable, custom fabrication, good for the community, non profit, and cheap to boot.
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July 2022 by Jaason H.
At what point did "bicycling communities" become fodder for every huckster, con-artist and sleaze-master to exploit? Gearing up at it's Eckington location took in donations hand over fist, they turned a profit on donated bicycles and parts and provided a great resource in spare parts to the local home fixers without breaking a sweat. They get a special deal from the city on the space, they're not paying taxes and they're not paying market rates if anything at all for labor. Our tax dollars at work, I have no objections however....At their new location its a different arrangement. I was able to dig a few of the parts I needed, some adjustments required, rust and chipped paint is acceptable, no warrantees, no promises. At the checkout, the markup was over the top. Charging as-new retail prices plus for self serve salvage and they acted like they were doing me favors. Management showed up to justify themselves. "we're a nonprofit" supporting the biking community and youth programs blah, blah blah. I already gave at the office. Gearing up is taking in a healthy profit and reciprocating to the DC bicycling community by price gouging and tired old money-grubbing. An abuse of public trust, a feckless deception. Like bikes for the world, Gearing up is making profits, not cooperative, not serving the local biking community but hiding behind a phony claim, snatching what they can get away with and giving nothing back. Gearing up should have their nonprofit status revoked, pay rent and taxes and then they can charge as much as they want for their salvage and see how the market responds. I had no problem finding my parts at a reasonable price at any one of the four other bike cooperatives in the area that are actually "cooperative". Gearing up is not worth the trip, not worth the hassle, not worth the attitude and dishonesty and not worth the time of day; Of no value to the DC biking community whatsoever.
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July 2022 by Carl Mitchell
The hands in this shop are literally magic. Bring whatever you got, leave with a masterpiece every time. The love in this shop is unmatched if you're looking for a cool 1 of a kind bike either pre built or looking to try your hand at it yourself. This is your spot. It's the People's Champ of bike shops.
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May 2022 by Bryce McKibben
Awesome place to stop in for a quick repair. Got a flat and came in around 4pm, and it was done in 30 minutes. Amazing prices, too. Will be coming back here again!
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May 2022 by Ya'ara Robinzon
Great experience. Didn't find my bike but received wonderful service. Bought my kid a bike and got the helmet for free.
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April 2022 by M B (M B)
Had a great experience here! I went to one of their Saturday bike sales and was able to find a nice bike with the help of the staff! They also have a shop that you can go to for bike maintenance and to learn skills from the staff. Would recommend to anyone looking for a good bike in DC.
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April 2022 by Nastacia Moore
The guys are so friendly and knowledgeable. I brought my bike in same day and they fixed it on the spot. I highly recommend this place.
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April 2022 by Cale Magruder
these guys are awesome. hooked my friend up with a new bike cheap, and tightened up a loosening crank on my bike for free. great people :-)
