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January 2024 by Biljana
Me and my family come here for fun choose a clothes for each other ,a lot of clothes ok prices and really nice and friendly workers.
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January 2024 by Elizabeth Routhier
The fitting rooms are open thank god!!!!!
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December 2023 by TINDC
I have left multiple voicemails to see if specific items will be accepted here. No one responds. Call one in Virginia? Immediate response.
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November 2023 by Krysta Brugger
Can’t speak to the shopping experience, but the folks working the donations are all so helpful and kind. They offer to help take your bags out of your car for you so it’s a quick and easy process. Was there Sunday 10/29. Thanks all!
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November 2023 by chonnie ramig-mccarley
Do not buy from them online. You will not get what you think and the photos shown are very carefully picked to mask the disappointment when you get it. I purchased baseball cards for my grandson and when it arrived there were several pages missing cards. Not what you see in the photos. Customer service was horrible and refused to recognize ovioysly someone removed several cards before it shipped. They wanted me to pay for and return it. I have better things to do than deal with dushonesty at Goodwill. I shop daily and never experienced this before. BEWARE WHAT YOU SEE ISNT WHAT YOU GET!
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September 2023 by Horacio Amarilho
You would think donating working like new small kitchen appliances would not be met with an attitude like I came to rob the place. They will talk to you like you are a dirty lazy useless piece of human being. Do not waste your time. Just take it to the dump.
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September 2023 by Shafin MH
Drive-through drop-off! You can donate large items. There is always someone there to help you unload your boxes.
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August 2023 by Max Guy
I donate once a week at this location and the folks here seem to be upset I come to donate frequently. I donate over 100s of items to Goodwill every month at various locations. Every time I go to the rockville or falls church location I am greeted with a warm welcome and a smile. They are thankful for my donations to the community they always assist with recycling the boxes that I use to donate the items. I was extremely disappointed to hear at this location they weren’t able to assist with recycling the boxes I use to donate my items. After one of the gentlemen told me that they could assist me with the recycling of my boxes. I even went the extra mile to speak with the manager on duty and the general manager to see if they could assist. The Garbage and waste were just emptied out prior to my arrival as told by management. I would like for upper management to provide support with this issue to have a better experience donating at this location.
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July 2023 by Maria Diaz
The worst management ever. I’ve seen them work their employees like a dog!! They are not friendly at all here. Anita is the worst, no customer service skills at all. Everyone in there so angry besides the one they’re overworking. Someone needs to call the department of labor or they need to go on strike because they do not treat those employees like human beings. Stop supporting big corporations like this, they only care about money even though everything is donated. It’s better to go local.
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July 2023 by Caitlin Vogus
This location is a nightmare to get to and its website does not accurately reflect that it only accepts certain kinds of donations (books) on certain days.
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May 2023 by O’day All Day Channel
Had an unpleasant experience with an employee. He looked in my box of donations and called it trash. I’ve never donated anything outside of high quality and acceptable items. I don’t know if he was just angry at the world that day but it was extremely rude and hurtful. As someone who was homeless as a child I relied on places like Goodwill and the Salvation Army for items. This was completely unnecessary and unacceptable behavior. I hope he never does that to anyone again. I’ll never forget that experience.
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May 2023 by BlkPearl Kee
So went to the Goodwill to get an ethernet cord but instead I got a ethernet cord and another few items that I totally totally wanted to get but just didn't have time to get it and when I say that I got both my items that I wanted to get for little to nothing
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May 2023 by Daysi Mena
It is a worst store, they are very racist from the moment you enter, they see you ugly and make ugly comments. I went the other day and they were even making fun of my son. The store should hire more qualified staff.
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March 2023 by Bailey B.
My soul LOVES this Goodwill, my wallet however.... I always find amazing items here, and I love the weekly color savings email that I get.
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December 2022 by Lee Jahnke
Goodwill is a great place for donations. The store is pretty decent but things go fast. Dont expect something to remain there while you wait for a paycheck. Dropping off is pretty hassle free. Getting into their parking lot is a challenge. I recommend coming at.this location from southbound South Dakota Avenue and doing a right turn. The left turn from South Dakota is impossible with all the traffic from the nearby Costco.
