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January 2024 by Chris McDaniel
the worst. Can never get any help in the store. AND if you buy an appliance good luck. Deliver system is the worst I have ever seen. Totally disconnected and the will tell you conflicting information. Never again will I buy an appliance from Home Depot. The worst.
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January 2024 by Chris M.
the worst. Can never get any help in the store. AND if you buy an appliance good luck. Deliver system is the worst I have ever seen. Totally disconnected and the will tell you conflicting information. Never again will I buy an appliance from Home Depot. The worst.
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January 2024 by Ezra Abuabara
Very friendly and helpful staff!
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January 2024 by Michael Cushman
The parking lot is FULL of at least 50 illegal aliens on a daily basis that harass you for work, money, etc. Some of them are intoxicated, and they can be found hanging out or sleeping in the back of the rental trucks. With all of that occurring, it's a wonder people will get out of their car and go shopping in there!
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January 2024 by doctorsam56
Well stocked staff aren't too friendly!
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January 2024 by TJ Stacy
The staff is split between those happy to help, and those that are just there to get a paycheck. Seems like a few ppl need to know their inventory better.
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January 2024 by Sherri Wyatt
Always a fun place to shop.
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January 2024 by PB Baits
They have everything
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December 2023 by Kate D.
Zero stars if I could. Bought a dishwasher with delivery/installation. The installers who came had no idea what they were doing, busted my countertop, lied about the error codes showing, and ran off in the middle of the install, leaving us with water leaking all over the kitchen floor and lower cabinets. Me: navigating all the "customer service" phone numbers and chatbots. Second set of installers came a whole week later, also didn't know what they were doing, left saying that there was a missing part, and I needed to make some calls to have it sent back, order a replacement. Me: more hours on the phone talking to people who were passing the buck, putting me on long holds, passing me to someone who said things to placate me, but didn't follow through. THIRD set of installers came with the new, replacement machine, couldn't get it hooked up right, no power--call to his supervisor didn't do anything...told me it was defective, needed to order another one. Left, apparently TAKING HOSES AND CLAMPS---soon as I tried to hand wash dishes again, water flooding out under the sink again, ruining everything below. UNBELIEVABLE! Me: more calls, including one to my attorney. Home Depot needs to own up to their responsibility and make it right -- I paid $1000, have had no working DW for Thanksgiving, Christmas, New Years, but a torn up countertop, flooding in my lower cabinets, and HOURS and HOURS of frustration and getting passed off from person to person, even in the corporate resolutions department. BEYOND ANGRY!
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December 2023 by Scott S.
Tl;dr - don't get your keys copied here. I needed a key copied, so I used their machine. Frustratingly, they don't accept Apple Pay and I didn't have my wallet. So I left the key behind and came back an hour later to find that they had lost the key! I made it a second time, but when I brought it home, the key didn't work!! The key machine said "100% guarantee". $4 and 2 trips - I didn't waste any more time going back to get a refund. I eventually got my key copied at the Brookland Ace Hardware where it was $2, they accepted Apple Pay, and the key *worked*. They also gave my dog a treat. A frustrating experience!
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December 2023 by Terry Brown
Better experience than the last time I was there. The guy in the paint section was very helpful. The lady that helped me really wasn't helpful.
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December 2023 by Anoop Chirackal
Please hire better people. They don't know how to act and just hang up. Even 5 yr olds are better behaved
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November 2023 by Andrew F.
This is the worst home depot on the planet. The paint department being the specifically worst part . The people who work in paint are so rude and mean and impatient they should immediately be fired. And then when you try to complain to a manager they are even worse. This Home Depot is over run with begging people in the parking lot, useless and incredibly rude associates and to top it all off, I asked for re-bar and they said they don't sell that...are you kidding?
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November 2023 by Renana Fox
I have to give Douglas a HUGE shout out. I came in completely confused how to fix my oven door hinge and he showed me all the tools I needed, how to use them, and even got me started with the repair. He was beyond helpful and even showed me how to avoid the problem in the future by demoing on one of the models in the appliance section.Every time I come to this store I've found the customer service to be so helpful. I can't imagine going anywhere else for my home repair needs. Thanks again Douglas!
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October 2023 by Michelle D.
OMG l had the best Experience at the 901 Home Depot location a couple weeks ago on 9/12023 inside the paint department. I don't remember the gentlema's name, but he was friendly knowledgeable and engaging. Hi offered expertise advice and suggestions. I rarely get any of that when l shop at Home Depot , employee are usually reactivate and just know which direction to point me in. The rarely know the products. I Recommend it
