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October 2024 by Kate Allen
I love it!!!!
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February 2024 by Ameer Holmes
The staff is extremely warm and the services are expedient!
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January 2024 by Serhii Lukianchuk
Great service! Thank you for your help!
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June 2023 by Christopher Steck
Very responsive service. There was a miscommunication about the size of the item, and they re-did the item without any hesitation.
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May 2023 by Sarah N.
Excellent customer service! Fast thorough and very helpful and accommodating. I needed things copied for an appt at the nearby DMV and they did it in just a few minutes.
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May 2023 by Diane M.
Needed last min foam core boards for a funeral and the turn around and communication was seamless. Thanks Perla ( and other young gentleman who's name I didn't get !)
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April 2022 by Nikki Sirianni
TLDR: Terrible communication, flat out lied to multiple times, talked down to, held parts of our project hostage.Based on good reviews, decided to use them for my wedding invitations. Their price quote came in middle of the road from all the locations I reached out to locally. It should have been a red flag that I had to reach out to them 3 separate times in order to actually get the quote.From the start I mentioned that we were flexible on paper types and colors knowing that supply chain issues from the pandemic hit the printing industry hard. We asked only to see what paper they had in stock, they brought us the standard catalog without telling us so we had to wait for them to order and receive the paper. When there was a delay they did not communicate the delay to us until we called the day they told us the project would be complete. We had a booklet style and were told that the covers were complete so we told them we would stop by on Monday to pick those up, pay them for their work, but we were going elsewhere to finish the project after the complete lack of communication. She then quickly changed her tune and said that only 50% of the covers were complete. When I challenged her on her statement not 2 minutes ago that they were done she changed the subject and proceeded to tell me "you obviously know nothing about printing". At this point I had to walk away and let my fiance deal with the situation. The woman at the shop continued to double down on her stubbornness and ended the conversation by telling us that she wouldn't even give us what had already been completed. I don't know if someone else at the shop overheard the conversation or she had a quick change of mind, but not 5 minutes later she called back and agreed to at least give us what had already been printed.The work we did get from them was beautiful. It's a shame that attitude and communication got in the way of completing the project
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September 2021 by Rachel Max
KKP in Georgetown was great in March when I had a poster printed but my recent experience was pretty bad. I sent a file for printing, I was patient as they were waiting on a delivery of toner. A little over a week later I picked up my poster and the quality looked great however it had been printed too big - instead of 24x20 - it was 29x24. I double checked my artwork - an Illustrator file, with a 24x20 inches art-board including margins.I emailed about the mistake. Perla said they had done is right and she had measured it herself...(?) She said they would reprint which was nice but she didn't understand that I wanted margins (?) so I called to discuss.I was met with a defensive attitude. She put their designer on the phone who confirmed my file was set up right and he didn't understand what the problem was either. We got cut off, I called back to finish up. Perla answered and honestly, I haven't been treated that rudely in a long time. She was so aggressive. I had to raise my voice to try to be heard but she wouldn't let me get a word in. Result? Cancel my order and and issue me a refund. I'll find somewhere else to print my poster correctly without the attitude. Bye bye KKP.
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January 2021 by Andrew Sexton
Edit: I think the business owner's response to my review tells you everything you need to know about their level of customer service. All customer communication will be conducted through paypal invoice messages.Dropped off a t-shirt on the 18th of December to get a Direct-to-Garment print. Asked the employee if they could have the job finished before the 24th and they were unsure, but confident. They promised to let me know if there were any issues because this was a semi-last minute Christmas gift and as such, a time sensitive job.Fast-forward to the 22nd, I have not heard anything from them so I had to give them a call. They had issued a refund to my PayPal account on the 19th, but nobody informed me what was happening. Talk about a pure lack of customer service.This ruined our Christmas gift for this particular person.Needless to say, I'm sure there are other similar businesses in the metro DC area that also offer screen printing with competitive pricing. A quick Google search should suffice anyone dubious after reading this review.Maybe they should remove Direct-to-Garment services from their website...
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February 2020 by Amber Tucker
Friendly, fast, and professional. My fiancée and I walked in with ~70 wedding invitations needing guest and return addresses. We emailed a .csv excel with names and addresses and 30 minutes later walked out with our custom printed envelopes.
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January 2020 by Morgane Klareich
If you need anything printed you have to use KKP in Georgetown. I have had them do my prints for my wedding and everything has been top quality and timely. So far they have done my save the dates and invitations. Extremely happy that I have one less thing to worry about planning my wedding because working with them has been great!
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December 2019 by Sarah A.
I needed some invitations printed fairly quickly and while at nearby Paper Source, I was recommended the team at KKP. I sent them an email with what I needed and some questions, and received a reply pretty quickly with answers, and by the next day I was in their shop to see paper samples and talk to Ece. The shop is located in a cute little alley in Georgetown, and is decorated with tons of family photos and a nice wall mural of Istanbul (cool!!). Really cozy and makes you happy to support a local family business. I met Ece who was really friendly and took the time to answer all of my amateur questions about paper size/paper texture, and advised me on a great paper selection that would print the watercolors on my invitation beautifully. She was informative and very helpful. I put in my order (very reasonable prices and better to get the in-person experience as opposed to trusting a web service where you don't get a human), and I had my invitations printed literally a day or so later. Ece and her team are very responsive via email, in person, and when I saw the results in person, they were better than I'd imagined. So excited for my guests to receive their invitations, and will definitely recommend this business to others.
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December 2019 by World Visit Center
Great service and affordable. Have received professional suggestions and picked up the order within 1 day.
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October 2019 by Carly F.
I needed to have invitations printed within a couple of hours and I contacted Kwik Kopy Printing and they made it SO easy. They understood what type of quality I wanted and recommended the weight and texture for cardstock. They were able to work with the artwork that I had to alter a few things to ensure the invite came out perfectly. Everything was seamless and they were incredibly reasonable. Highly recommend!!
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September 2019 by Clare A.
Loved how quick I received my order. I needed it in less than 48 hours and they were accommodating and super friendly. The prices were also accommodating and the shop is beautiful with good customer service.
