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April 2023 by Christine Wei
Meyeah helped me today, and she was so knowledgeable and helpful! I tried the cleanser I got today, and my skin looks and feels so good. Highly recommend the service and the product.
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December 2022 by Loren C.
I had a wonderful experience here this afternoon! The lady who helped me was so knowledgeable and answered all my questions while I was browsing and explained ingredients/reformulations that I had been wondering about. I've been a long-time fan of L'Occitane and occasionally drop into stores but this is the first time I had a really warm/homey person help me with everything I needed and I didn't feel rushed or pressured. I wish I could have bought a couple more things but I couldn't because I was on my way to catch a flight/TSA and my bags are full! But thank you again, I hope you are recognized for providing wonderful customer service!
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December 2021 by parallaxis
Holy moly.. best customer service! I got a facecream and we got free serums and waters.. etc. 10/10
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August 2021 by cannedcrap
Holy moly.. best customer service! I got a facecream and we got free serums and waters.. etc. 10/10
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August 2021 by LaTonya Rickman
The Loccitane in georgetown is literally the only location you should go to! l was greeted and helped by a very kind lady named Mary and she was so helpful and honest. l splurge on skincare and body care a lot and always love when the employees are helpful in the process.She was very knowledgeable and it was so refreshing to see that she also had amazing energy.
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July 2021 by Veniqua Stewart
This was my first time visiting any L’Occitane location. I was trying to locate a shea butter-based soap bar that I had received in a gift set. I had long since thrown away the wrapper of the soap bar and didn’t have much to go off of. The associates were extremely patient and attentive as I worked with them to try to identify the right bar. I wassuccessful thanks to the absolutely top notch customer service from their Sunday crew!
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August 2020 by Erin S.
Walked 20 minutes in the heat and humidity to pick up an item from this store, only to arrive to it closed at 3:30pm on a Friday with a sign in the window that they were taking a lunch break and wouldn't be back for at least 30 minutes.
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October 2019 by Tabitha Randall
The guy Will was really nice. He knows the products and he was really helpful. I was super surprised that i was treated like a queen and the experience was awesome. Me and my friends all spent over 70.... Next time we come we will be looking for him.
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September 2019 by Pooja Tolani
Location is great. Lisa was wonderful!
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September 2018 by Art Murphy
Didn't have what my girlfriend wanted but did offer an alternative
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September 2018 by Faranda Ferguson
Great customer service
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July 2018 by jj mites
Newly renovated, nicely remodeled...enjoy...
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July 2018 by Jim Kessler
Do you really need to paint your new Georgetown store YELLOW on an historic building on an historic street? Doubt you would be allowed to desecrate a neighborhood building in downtown Paris this way..
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March 2018 by karen ackley
Great products and great service. You won't be disappointed
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April 2017 by Veronica McCoy
Never disappointed.
