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January 2024 by livingmytruth 2
Peniel is absolutely wonderful. Hands down the best customer service we experienced in a LONG time. She is extremely knowledgeable about the mattress and the different brands. We will recommend all our family and friends to come to this exact location because she was that good. Thank you for all your help and we can’t wait to enjoy our luxury mattress
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December 2023 by Bri Tanisha
I had a great experience. Calvin was so kind, patient and most of all very knowledgeable. If you’re looking for a mattress, definitely go to Calvin. He’ll make sure you leave with the mattress you want.
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December 2023 by Andreas Berlind
I had a fantastic experience at Mattress Firm and it was all because of Peniel, who is possibly the nicest and most helpful sales person I have ever met! From the moment we walked in the store to the moment we left, Peniel was a joy to be around. She answered all our questions, made us feel at home in the store, without being pushy. She was cheery, warm, knowledgeable, charming and kind. She even made my kids feel so welcome that they were happy to stay the whole time while we shopped. Peniel made shopping for a bed easy and fun!
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December 2023 by Tej Tej
I worked with a sleep expert, named Tony!! I came out that store feeling like I knew all I needed to know about mattresses, and for a fantastic deal!! Would ABSOLUTELY recommend folks go to Mattress Firm on Park Rd., in the District of Columbia, any time!!
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November 2023 by Dillon Elliott
We came in here for a new bed, of course, and were hoping we wouldn’t have to pay too much. We found a mattress that was a little more than our price range we were hoping for, but our Sleep Expert (Lafonté; hopefully spelled correctly) was great enough to give us a discounted price on it. He was also very helpful about deliveries, and had a great personality in general. Our experience was definitely better than we were assuming it would be.
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November 2023 by John Guy
Bought a new mattress here and Lafonta was one of the best sales people I've ever met. He was so friendly and so helpful through the whole process, taking time to answer all of our questions. Really recommend anyone searching for a mattress to seek him out.Mattress was delivered on time and they gave a heads up when they were on there way. Great experience.
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November 2023 by Sam Jacobson
Tony was excellent. He was clear, fair, courteous, and helpful.I unreservedly recommend Mattress Firm in Columbia Heights and will come back here many times for all future mattress needs.
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November 2023 by Paolo Omenetti
I really enjoyed my experience. Tony helped me a lot to navigate the multiple choices and he had a lot of patience with my son jumping around. Very well prepared and friendly staff. Highly Recommended
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November 2023 by Liz Gonzalez
Calvin was professional and knowledgeable. Appreciate him walking me through my options and asking the right questions. Highly recommend!
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November 2023 by Matthew Brown
Portia was a great help with picking out our mattress, and was patient as we tried many options multiple times. Overall very satisfied!
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October 2023 by Tatiana Marquez
Stopped by around 1 pm and the store was closed. Waited for a bit to see if someone would show up to open it but no luck. Highly recommend calling in advance if making the trip to visit this store.
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September 2023 by Carol Willis
The service was wonderful and ordering the mattress was quick and painless. Thanks to the knowledgeable team member, I was able to pick a good mattress.
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August 2023 by Dave Stein
Calvin was a perfect and knowledgeable sales person and there is no reason to go anywhere else when u need a good night’s sleep!!
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August 2023 by Fadi Jaber
Tony is the best salesman ever . I really was just researching mattresses and wasn’t in the mood to make any big purchases but there is something so likeable about this guy you just can’t say no to him . And he is very knowledgeable about mattresses and their various technologies . Highly recommend you getting your next mattress from this super personable shop that offers a customer experience that leaves you feeling totally reinforced in your buying decision
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July 2023 by Eric Swanson
Easy and enjoyable experience. I'm very happy with my mattress purchase! They offer free local delivery as well, which was great.