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January 2024 by Unholy-Element MTZ
What an ugly attitude have this young woman in this location. I asked her if i could have a receipt kindly and smoothly, and with a very bad attitude, told me (as manager of the store, we don't give receipts, and i going to cut your line right now and you can't come back to the store, exaggerating with their drama and bad attitude. Im a customer of metro pc for over 15 years. It wasn't necessary to get this kind of attitude just because i asked for one receipt.
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September 2023 by Johnny Matthes
These guys know phones!
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September 2022 by Kennisha Bell
It's OK.
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June 2022 by Rudolph Jones
Very good
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July 2021 by Google user
I was helping my elderly Aunt who had 4 phones. 3 were not working right. After a very frustrating and unhappy experience in another T Mobile shop. I attempted to call the corporate customer service number (as instructed by the annoyed employee at that store) to resolve a few problems. Unfortunately due to the multiple issues I had I needed to go to a store. There is no way I would go back to the previous store. I went to this Metro T-Mobile shop and met with Daniel. What an amazing difference when you work with someone that has a positive attitude that seems to genuinely want to help their customers. Daniel was patient, took his time listening to the issues and appeared to be happy doing it. Daniel came up with a simple solution, and even found another problem that had caused technical issues. I strongly recommend this store. The employees here seem to really want to provide customer service.
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April 2021 by steven davids
I was helping my elderly Aunt who had 4 phones. 3 were not working right. After a very frustrating and unhappy experience in another T Mobile shop. I attempted to call the corporate customer service number (as instructed by the annoyed employee at that store) to resolve a few problems. Unfortunately due to the multiple issues I had I needed to go to a store. There is no way I would go back to the previous store.I went to this Metro T-Mobile shop and met with Daniel. What an amazing difference when you work with someone that has a positive attitude that seems to genuinely want to help their customers.Daniel was patient, took his time listening to the issues and appeared to be happy doing it. Daniel came up with a simple solution, and even found another problem that had caused technical issues.I strongly recommend this store. The employees here seem to really want to provide customer service.
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February 2021 by leonardo del Pilar jr
Great service and David took his time to fix the issue i had. Now i can trust them with any questions i might have
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February 2021 by Blessbythewaves 6487
Customer service was great. The employee there explain to me the whole bill and even gave a great discount. I refer every friend to see Joe. He a great human being and a most sincere sales person.
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January 2020 by Charles R Harris Jr
This has been the most ABYSMAL experience in my life...WORSE than Boost Mobile and that's saying a lot...#BEWARE USE AT YOUR OWN RISK?
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December 2019 by Tesfalidet Ruth
This is really but people are just need my money back I paid twice
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November 2019 by E W.
I have been a T-mobile customer for a couple of years now and hands down the best cell plan eve as well as great customer service Spoke with Kalaurna customer service rep and Janie the Supervison both at the Richmond location I appreciated them for going above and beyond to help me Thanks you guys rock.....
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June 2019 by Daniel G.
Promising start to the new location. They handled a complicated order seamlessly, got all the items I needed and started the process before I had to even go in. They were unfailingly friendly and helpful throughout. I'll wait to make sure the order goes through with no billing issues, and if so, I'll amend adding a fifth start.
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May 2019 by Lizeth Merino
They alwsys help me with my phone, thanks!
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May 2019 by Mauricio Rubio
(Translated by Google) I love this store, the boys are very kind and super honest.
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April 2019 by marbin ordoñez
(Translated by Google) Excellente service! I spoke with the boy in charge of the store, he explained the promotions to me and he gave me a good price. I am very happy with this store A ++: D
