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February 2024 by Jane D.
BAIT AND SWITCH!! Went in for an oil change. I had the coupon from their website for $19.99. Even though we said we only wanted the oil change, the total came to over fifty dollars. We left immediately. Don't fall for their coupon scam!
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February 2024 by Mollee K.
Found a coupon for $29 for an oil change on the Midas website with their shop address. When we arrived for our appointment, the man at the counter told us they aren't part of the corporate Midas company and don't honor that coupon, and said the best he could do is take $20 off, bringing it to $60 (double what we expected to pay with the coupon). When you go to a place for the Midas name and expect to use a coupon, it's disappointing when both don't happen. I think Corporate Midas should know about this especially when the shop is a Midas shop and the walls inside are covered with Midas posters and printed materials.
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January 2024 by Carlos Turner
I visited the location once before and had a coupon for an oil change. The service rep did not honor the coupon n only gave me $10 off. I contacted the corporate office and a day or 2 later the owner of the franchise location contacted me and apologized and issued me a complete refund. I stopped by the location to retrieve the check and the service rep apologized and said hope we could do business in the future. Today again I visited the same location with a coupon again, and again the SAME SEVICE REP said it was a "dummy coupon" and it was only for non synthetic oil, even the the coupon states its for synthetic blend. I scheduled this for my lunch break ended. Up wit no oil change nor lunch. WILL NOT PATRONIZE THIS LOCATION.
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January 2024 by Abdul Muhammad
I want to be VERY clear. The staff here has ZERO regard for customer service. I dropped my vehicle off at 10:50 am for an oil change. They told me it would be an hour wait. Leaving nothing to assumption, I asked if I would receive a call upon completion. His response was "of course!" An hour passed. No call received. Another hour passes and I decide to reach out. He immediately addresses me by my name and says "we're starting on your vehicle now. Give us another 30 minutes." I arrive back to Midas, at 2 pm and my vehicle was still in a bay. I paid $111 for the service. After paying I kindly asked if they normally give customers a courtesy call if the estimated time of completion doubles or even triples. His response was "We had alot of cars to get out first." Completely disregarded my question! I NEVER ONCE COMPLAINED.Find somewhere to get your vehicle serviced. This place is not it
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January 2024 by Marissa Martinez
I went to this location for an alignment and received a quote for $1,536.31 for a number of services that I simply didn’t need. Separately, the next day, I went to 3 other mechanics who all confirmed I didn’t need any of what they were selling. I tried calling back to figure out if they were gonna own up to it and NOPE. Instead, I was told the same story again and “sorry I felt that way.”I don’t know why going to a mechanic shop as a female is so much work but it’s places like this that truly ruin it for the rest. If I could give them a 0 I would. I normally do no write google reviews.
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December 2023 by effie jennings
Just picked up someone there
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November 2023 by Jonathan Schnader
I’ve had to get some work done on my old car, which has some problems And the Midas team on Rhode Island in DC have been good about timely repairs, diagnosing the car… Thankful for their help.
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November 2023 by Kevin Nastick
On short notice they were able to get my brakes and other maintenance done in a timely and professional manner. Many thanks and appreciation to the staff!Services: General repairs & maintenance
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November 2023 by Curtis Lear
Enjoyed my time at this establishment today, I stayed until they throughly inspected mycar. The employees down to the other customers were very friendly and taught me a little bit about football. Yeah they were cool. Thank you for the free diagnosis. I will be back soon
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November 2023 by Alexander Kasper
When buying new tires at this location, we paid $67.96 to add road hazard protection. Less than a year later, one of the tires suffered some damage and this shop is refusing to cover the fix.Service: Tires
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September 2023 by Ray Orr
This particular Midas Location was Super ?. Little Pricey but Service, Professionalism, Courtesy, and Job Well Done ? is what you'll expect from any Service for which you're paying for. Thank you Midas. I had my Brakes and Roter done for all four Tires. Placed on my Cayenne Porsche. What else can I say. Very Pleased and Happy ? ?.
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September 2023 by Sam Nelson
Nice folks there and it's fine for an oil change but do NOT let them do serious work on your car. While they repaired some suspension issues in my vehicle, they also broke my TPMS sensor, gave me some strange offbrand tires, and did a terrible job of alignment. My steering wheel pulled right and started shakign on the highway after the repairs because it was out of a balance and misaligned. I had to take it to another mechanic to fix these mistakes.
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September 2023 by pree
Please please please just get a second opinion before getting work done here. Ended up paying a fourth of their estimate by taking my car elsewhere
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July 2023 by Ashley Sienicki
I arrived at 8:00 AM and no technician showed up for work today..Service: Oil change
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June 2023 by Nathan Fields
Attempted to make an appointment, didn’t get a response. Called, was told I was good to come through at an agreed time (an appointment). Pulled up and was told I couldn’t park in front of a bay (for my appointment). ✌️and ❤️ cause y’all need it.