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December 2023 by Nya
Recently went to this location, where I usually go because there is a teller who is helpful to me. On this particular trip there I was unfortunately “helped” by an OLDER women who very obviously looked like she didn’t want to be there. From the look on this women’s face to her demeanor where I wasn’t greeted, barely receiving a response as I’m asking questions and trying to speak to her. As this interaction was already unprofessional as it was, the MANAGER (bald man) came over and his “attempt” to help was by trying SCOLD ME, Loudly! For her lack of customer service, as well as his honestly! I would say this is my last time at this location, but I will be back to get the names of these two staff members who don’t seem like a great fit for banking. Unfriendly, unprofessional and seemingly bored! On the same token I will get the name of the nice women who is lovely always!
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September 2023 by Jake McIntyre
The incredibly limited ATM hours - here and at other DC M&T branches - have me seriously considering moving banks after over 20 years.
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July 2023 by Kevin Bee
Love the convenience! The ATM hours are ridiculous, but I understand the reasoning. Air Conditioning is superb. Staff if very knowledgeable and attentive.
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February 2023 by K James P
This branch is terrible. They lock the front doors so you can't even use the ATM. You are forced to pay $3 fees from other ATMs because they cannot unlock the door. What bank doesn't leave the door unlocked to use the ATM? Very unfair
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January 2023 by KiranJames P
This branch is terrible. They lock the front doors so you can't even use the ATM. You are forced to pay $3 fees from other ATMs because they cannot unlock the door. What bank doesn't leave the door unlocked to use the ATM? Very unfair
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December 2021 by David Fitzgerald
Ashley went out of way to see that I was happy. She also extended her service's to me at later date. You guy's have a customer for life! Thank you ❤️
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November 2021 by Daijha Bradford
Ashley and Ryan are the best. The are so welcoming and helpful! They truly make me not want to go to any other branch! I love it here
