Navy Nails And Spa Washington is a salon that offers quick service, often taking clients in immediately without an appointment. The staff is generally pleasant and the finished product is good, though the service can be slower than at other places. Reviews note the salon is a good place to go for those in a rush or in need of something quick. However, experiences with specific services vary. Some clients report great service and are happy with their pedicure or gel manicure. Others describe technicians who seem tired or disinterested, though not mean. There are reports of technical issues, such as a dip manicure causing a painful sting for several minutes and a lack of familiarity with creating an ombré effect. The salon may also lack creativity, being unable to execute specific nail designs from pictures. The longevity of gel polish is noted as shorter than at other salons, lasting about two and a half weeks. A significant point of frustration involves payment. Despite a sign stating acceptance of major credit cards, the business has refused card payments, requesting payment through phone apps instead and necessitating cash from an ATM. Overall, the salon provides a functional service with a good finished product, but experiences can be inconsistent regarding technique, design capability, and payment.
