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April 2024 by Nathan Sharp
My wife left me after I spent our entire babies childhood still on the phone with customer support (all i needed was a number transfer pin)
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April 2024 by Paul Burnett
Worst customer service. I've been with net10 for years. Since TracFone took took them over they are the worst!
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September 2023 by mood better
I am dealing with a lot of customer service, And without any question I can clearly say that "they are the worst" that I ever saw in my Entire life they are just bad people bad customer service and bad service
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June 2023 by Jeff Mathewson
I just spent nearly an hour on the phone with a customer service representative to try to resolve a problem with billing. The woman I spoke with was absolutely no help whatsoever. I asked to speak to her superviser and was told that was impossable.Net10 has the worst customer service I have ever encountered.
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January 2023 by David Vaca
You guys don't care about customers, you have the worst customer service. After 11 years as a customer, now I need to transfer my number to another provider, it's been more than 15 attempts on calls and chats during the last two weeks, and you always tell me something different. There is no professionalism, and no one responds, this is a mockery. @Verizon, net10 is going to damage your image, NET10 is the worst
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October 2022 by Cionne Murray
15 years and still going❤️❤️
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August 2022 by Ganail
Net 10 I've had services with them 10+ yrs excellent service other big name brands make it difficult to purchase network minutes in sales... just use the web.. net 10 is great company
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June 2022 by Monyka Kearsley
Their customer service is a joke. I’ve decided to go to a new provider and Net 10 has given me nothing but rude costumer service trying to transfer my number. I’m on my 7th call with them this week right now. Every person I’ve talked to about what the new provider needs to make the request they have all told me something completely different. Every time my new provider has tried to call they were also told something different. The auto refill was supposed to be shut off due to me getting a new provider but since this process has been taking over a week they charged me again. I had to call and get a refund but since that went through it canceled the number transfer completely! What a joke!
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April 2022 by vanessa rodriguez
Net10 is a joke the customer service is horrible, they will hang up on you constantly it took me a WEEK just to get to the porting department so I could move my number to another company. I will never go back to net10 or recommend it.
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February 2022 by Josue Jeremias
I have over 8 years using Net10, I pay way less than my wife!!! Best service ever!!!
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February 2022 by Crystal Kious
As anyone else on here is getting told they have to upgrade before there service is turn back on?
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January 2022 by Fox One
I just became a customer and after one month tried to go to another company and they said my phone it locked!!! Your STEALING peoples property pretty much and FORCING them to stay with you. I got news for you though, I'm going to get to people on this and see if a class action suit can get started. YOU ARE CROOKS!!But when enough people start to dig into your "doings" and put some light on your company we'll see what you're really about. Social media detectives are the BEST to do it. #NET10 you're now on the radar.
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October 2021 by T Morton
If you are thinking about bringing your own phone to net10 please do not they will steal your phone pretty much because they will lock it so you cannot use it with any other carrier!!!!Net10 wants to lock you down to ONLY Use NET10!!!then they take forever to speak to someone about them locking your own phon, that is NOT UNDER CONTRACT WITH THEM!!! it is illegal for them to lock a phone on a prepaid account yet they do it and they don’t care.They will tell you over and over they don’t lock phones well we have been fighting with them for 3 days and still nothing!
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May 2021 by Tisha Morton
If you are thinking about bringing your own phone to net10 please do not they will steal your phone pretty much because they will lock it so you cannot use it with any other carrier!!!!Net10 wants to lock you down to ONLY Use NET10!!!then they take forever to speak to someone about them locking your own phon, that is NOT UNDER CONTRACT WITH THEM!!! it is illegal for them to lock a phone on a prepaid account yet they do it and they don’t care.They will tell you over and over they don’t lock phones well we have been fighting with them for 3 days and still nothing!
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August 2020 by Lenny J.
I've just reported you to the FTC and working closely with everyone that had the same issues with you scammers.You know EXACTLY what you're doing t people because I've spent hours doing a lot of research and it's the same thing with hundreds of people. Also bringing this issue to my local news which I have an appointment with next week. YOU WILL NOT GET AWAY WITH WHAT YOU'RE DOING!.
