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April 2023 by Fergus O'Brien
As an athlete I have been to countless physical therapy establishments over the years (26 yrs in Manhattan as an adult and 8 here in DC) and as much as I believe in the power of physical therapy (have avoided surgeries) none have been as effective, and or gracious and as professional as these folks. I posted a similar review at the old location in L'Enfant Plaza only this one is better because it's on the sidewalk central location can't be beat. A big thanks to Michael especially -- what a stellar human being!
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January 2023 by Michael Whelan
Exceptionally clear and professional online graphic instructions for at-home exercises and very competent trainers in G Street .
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November 2022 by Beth Campbell
Staff is super prompt and very friendly. They're very professional and they know what they're doing. I wish they had better parking, but what can you do.
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November 2022 by Tonya Clemons
Excellence at it's best..The therapist at Pivot mean it when they say " We will have you feeling brand new".My shoulder is back in motion. Thanks Ladies!!
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October 2022 by Mardi Muru
Best PT clinic I have been too (and given my history in injuring myself that's saying something!). Everyone there is friendly, responsive, communicate effectively and are your are seen on time.. Most importantly - they're exceptionally competent! They provide a thorough assessment and, effective in office exercises and achievable at home routines. I wouldn't got anywhere else for my "therapeutic discomfort".
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September 2022 by Deloris Crosby
This Pivot PT has great and friendly people working there. It's neat and clean, and never a long waiting time!
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May 2022 by Patrice S
Excellent service from the front desk to the Physical Therapists.
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April 2022 by Brittany P
Erin is an amazing PT, the facilities are top-notch, and the location couldn’t be more convenient.
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April 2022 by Chi Reese
You instantly feel like family I love everyone that works there
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January 2022 by Linda Clark
The staff are friendly and knowledgeable. It’s a great atmosphere for healing and recovery.
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December 2021 by Betsy Rutkowski
The staff is welcoming and the therapists are knowledgeable. The space is modern and clean. It is conveniently located with parking available.
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December 2021 by Sonya M.
I've been coming here for about 6 months and my experience has been pretty good so far. Kandace is a pleasure to work with and has been very attentive to my needs. Carla, her assistant, is also great to work with and fun to talk to. Brittany who works at the front desk is always responsive and helpful in rescheduling appointments and following up with patients. My only issues with Pivot primarily stem down to scheduling and availability of therapists. Understanding they probably do get a lot of patients, but I'm not a fan of having to speak to a call center, rather than being able to reach the office directly, anytime I need to schedule an appointment. They are frequently overbooked, and it can be difficult to get in on the schedule which does get frustrating. There also seems to be a lack of available therapists at these locations as with limited availability for scheduling after 3pm most days. Thankfully the therapist I work with has had the availability to work with me later in the afternoon, but when she leaves I'm not sure what I will do as the other therapist at this location only works until 3. Overall, I like this company but just wish there were more options as far as scheduling.
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August 2021 by Linda Smith
The Pivot on G Street NW in Washington DC is highly recommended. The director and staff treat the patients well and with care and understanding. They are good listeners. I have been going to Pivot for back, foot and neck problems. Also their location is across the street from a metro station.
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July 2021 by Judy Judd-Price
Pivot in Navy Yard has it all: convenient location and accessible entry; pleasant, comfortable and clean treatment areas; professional and experienced staff. PT at its best!
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June 2021 by Robert Browne
I really love the vibe. Very clean and all are in tune with their patients.
