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June 2023 by She’s RADIANT
The worst pnc bank in dc. I dread coming to this location but due to the bank closing at 5 and I had no way to make it to my original one I had to settle. Not only was I not help or came for what I needed but the lady behind the counter was extremely rude and the manager was already stuck In his head about not helping with a small transaction.
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December 2022 by Carmine N.
Terrible customer service. Called 3 times for help, got transferred twice, and hung up once. They need to teach their reps to learn to respect.
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December 2022 by Ben Rockey-Harris
ATMs all broken, not enough tellers. What is this, a Bank of America?
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October 2022 by LeRoy Lyday
This place is trash, no customer service. Been waiting to see a representative for 40 mins and it’s not busy at all. Don’t waste ur time. Go to a better neighborhood
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May 2022 by Tina Smith
This bank is very short staff and there's a lady name Latoya dent,...she needs to work on her customer service, she talks over you without getting all the facts and she's a know it all, when she really don't know much SMH, your better off visiting another Branch
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January 2022 by Warnetta Mack
This location never opens up on time at 9 o’clock like it’s supposed to it’s 911 and it’s still closed whoever the manager is should be fired
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December 2021 by Lisa Williams
Worse location the staff specifically Patrick is absolutely the wrose employee bcuz of him I will never I will never reopen & close my account he is to disrespectful need to be train and he doesn't know how? to talk to women account holder maybe he wants to be one I suggest don,t go this location very poor service they need to close it down ?
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October 2021 by Matt Richards
ATM ate my card and PNC employees would not look into returning it. Not helpful whatsoever. Would not recommend using their ATM nor their services -- felt like it was mainly due to laziness.
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June 2020 by Linjo May-mayo
Love ❤️ all staff members
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June 2020 by Linjo maymayo
Love ❤️ all staff members
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April 2020 by Antionette Miller
We need banks In SE& NE We really need some banks in those neighborhoods
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June 2019 by Jonathan Leonard
John Ekeukei helped me count my mobey and saw that I was shorting myself $100! In an ethical manner, he corrected me, when he could have easily done something corrupt. This is avouch for a trustworthy teller.
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September 2018 by travis kellar
Nice employees. Clean.
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February 2018 by Reema K.
This branch is the worst, the bank tellers that work here are slow and the security is rude.
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February 2018 by Islam Me
For me is great. It's very quick service. I forget her name one Ethiopian lady she really nice. She explains very ploitly .She perfect officer for customer. Thanks.
