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April 2024 by Dennis Dempsey
Very good sandwiches and salads. I ate here several times on vacation. Especially liked the meatball sandwich and the chicken salad salad.
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April 2024 by Jaime Cruz
Terrible. Got food poisoning from this place yesterday and now I’m miserable and in pain smh. First time and last time having them. This is a warning.
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January 2024 by Brooks Marshall
This is an excellent Potbelly location! I recommend ordering in person if you have time, as this will ensure you get exactly what you want on your sub.
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January 2024 by Kevin J. Carroll
The sandwich I received was so stingy I couldn’t believe it. I received a sandwich with literally maybe 2 slices of turkey breast on it. I’d you order online it seems there is a good chance this shop takes the opportunity to rob you blind. I decided to give my local shop a try and instantly regretted it. I’d recommend you stay away.
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December 2023 by Phú D.
Typical potbelly. Customer service is average. They are at least fast. If you don't have a lot of time, it is a decent place
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December 2023 by Nurullah İslamoğlu
disgusting staff, they slllisten songs from their airpods, disrespectful, not caring about
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December 2023 by Nurullah İ.
i dont comment about the food but the staff are ridiculous, all black staff, they listening music from their airpods, disrespectful, not caring about customer, not gonna come here no more
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November 2023 by Gary Jones
Worker are ghetto, unprofessional!!! Food wasn’t made correctly! They rushed everything!!!! Pooor customer service
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October 2023 by Skylar J Watkins
we purchased the chicken pot pie today it is me and my husband favorite
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October 2023 by Morgan Tyler
Busy, but quick service. Sandwiches were amazing!
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August 2023 by Timothy Butcher
Just watched dude behind the counter drop a utensil twice, each time pretending to get a new one, wipe it off with a hand towel, and put it back on the counter... maybe consider cleaning it next time? Pretty obvious man.
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July 2023 by Mia Tam
Was on a school trip and we stopped by this restaurant. The salad I got was absolutely horrible, but the service was fine, contrary to other reviews. But what really shone was the mini oatmeal chocolate chip cookies ??. Definitely recommend, if you go to the Potbelly, you NEED to try the cookie.
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June 2023 by Jasmine
I recently came to this location in Navy Yard and was disturbed by the lack of professionalism. The staff argued amongst each other when I arrived because my order was not ready (I did a mobile order for pick up) and then the manager did not apologize for my order not being ready on time. My sandwich tasted amazing (I got the Mediterranean) but the customer service was trash and I do not plan to return to this specific location.
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June 2023 by Crystal Carr
They lack efficiency and great customer service. I have ordered from this location 3 times and each time my order was wrong...or missing an item. Talking to management is a waste, because I received a lack of understanding that I am very dissatisfied with my local Potbelly service. I will never order from the again....ever.
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May 2023 by Leo Suarez
Not as good of an experience compared to other locations. The entire staff was preoccupied with their own conversation and ignoring the customers. The person making my sandwich kept forgetting about completing my order as he kept stepping away to join the conversation. Twice, he seemed surprised that I was still standing there. I’m a fan of potbelly, but I may not return to this location.