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September 2025 by Claire Lee
Donna is the absolute sweetest!! She makes this Public Storage spot so trustworthy because of the level of attention and care she puts into the needs and concerns of the customers. Thank you, Donna!! She deserves a raise!!
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September 2025 by Fatima Wa
I received great customer services from Donna.
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September 2025 by Hannah Hall
Donna and Karina were very helpful in getting our unit, very knowledgeable about policies. Units well kept and clean!
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August 2025 by Gabrielle
Ms. Donna at this location is the best. She was so kind and went above and beyond to make sure I had what I needed during my rush to move.
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August 2025 by Gloria Totten
Ms. Donna is the best!! She answered all my questions, including helping me find a locksmith when I realized I had lost the key to my unit. She clearly knows her stuff and is happy and willing to help with whatever you need.
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August 2025 by Selisha Cherry
I had a really delightful experience working with Donna when accessing my newly rented Public Storage unit. She was kind, professional, and made the process simple and stress-free. I was a little nervous about putting my things in storage, but she helped me feel comfortable and confident in my decision, especially explaining the insurance. The grounds are clean and well-kept, and I can tell my belongings will be safe here. Thank you, Donna, for turning something I was anxious about into a really positive experience!
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August 2025 by Robert
Donna was a great help when I moved into my storage locker!
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August 2025 by Michele Badio
Donna was so helpful in my moving process. She showed me how to use the app and it made the experience so much better. Thank you!
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September 2024 by Lawrence McClarin
The agent at the desk Donna was awesome. We booked the wrong location and she was able to quickly rectify the situation and was able to accommodate us. Would highly recommend this location.
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September 2024 by James Turner
Donna at 1230 South Capitol Street SE in DC was very helpful and considerate.
I think this is a difficult job with a lot of mostly short-term interactions. She said she has been doing it for 15 years.
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September 2024 by Kyle Ranieri
Staff are very friendly here, especially Donna!
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August 2024 by Jemal raju
Came in looking for a storage space Donna helped find the right space for my needs
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August 2024 by Ibrahim Raju
Donna was excellent with her customer service
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August 2024 by Madison
Thanks to Donna for the great customer service. This is a very busy place yet she always makes herself available to assist with any issues that come up. She made an otherwise very stressful day moving into my storage unit much easier.
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August 2024 by Benjamin Rusco
Donna was fantastic! Helped us out with logistics and organizing. Very friendly!
