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March 2024 by Est Von
India Best Property Manager I’ve Ever Dealt With!! Goes Above And Beyond Too Make Her Customers Satisfied!! As of 03-11-24.
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March 2024 by Shmoo da profit
Great public service from Samantha she is very informative and patient with me and my family keep up the great work ladies !!
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March 2024 by Kevin Carney
I rented a storage unit at this location about two weeks ago. My mistake, they use cylinder locks instead of deadbolts. I tried multiple times to stop by to get a lock from the sales desk and there was never anyone there. I stopped again today, and nobody was there. I left a voicemail at 240PM today to ask when someone would be available so I could buy a lock and move my things in. At 535PM I received an email terminating my account. I'm being refunded the costs, minus administrative fees, which is about 20% of the total.I'm confused why there's never anyone available, and why my account has been closed without any notification. I asked for a call back, not to terminate my account. Maybe my experience is a one-off since these are franchised locations, but I'll never pay this company another penny.The administrative fee, which is non-refundable, is $29. That's $29 that Public Storage has earned for providing absolutely no administration. What is the function of a provider of convenience services if there's no convenience, and no accountability?Go somewhere else.
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February 2024 by John Wiley
Staff rarely in building and never answer the phone.
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January 2024 by Dennis Allen
I rent at this location. My unit number is 3132. I was a pleasure speaking with Carla. She was very professional and is was truly a pleasure working with her.
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December 2023 by Shawnice Taylor
India was a great help and had a positive energy
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December 2023 by Simone Taylor
I was at Public storage today on Bladensburg and India was at services today! Outside cleaning up the leaves. Well when I disturbed her for some boxes, we agreed to meet at the office at a certain time …she was there! At my service helping make this move smooth! Thank You India!!!Great Holiday Spirit!!
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December 2023 by Lanita Vaughn
India is very friendly and very helpful and professional thanks
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December 2023 by Brandon Weathers
The rental process was incredibly easy and the associate India made sure everything was organized and walked me through everything. She was helpful, knowledgeable, and provided great customer service!
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December 2023 by Nicole Learner (contentfromcole)
They have rodent issues! Do not keep your stuff there. My siblings' items were ruined by rats recently. The insurance is only paying $250 for a $300+ unit. I had my stuff there years ago and dealt with mice issues as well. The people working there were cool, but Public Storage is not taking care of this location. Very sad to see. Save yourself the money and the headache.
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December 2023 by Ruth Middleton
Do not store your belongings here. I lost my belongings due to staff not doing their job properly. The manager India was super rude and nasty. Instead of being helpful, apologetic or understanding she was very combative from the very beginning. She clearly should not be in here position because not only is her attitude piss poor but also a huge mistake was made by her staff under her watch that have caused major issues for me. She should be relieved of her duties! worst experience ever!
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December 2023 by marco king
Carla gave me excellent customer service.
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December 2023 by Ceanti Taylor
Nice service
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November 2023 by Roberto Perez
Great service.
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November 2023 by Angela McCoy
Staff is very friendly clean office.
