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March 2025 by Mandi Lindner
I feel weird giving this location a good review since so many others had a bad experience, but CVS, for some reason, can't properly bill my insurance for vaccines so I get them all here when I need them. Every time I make an appointment online it's easy and quick - and when it's time for my appointment the wait usually isn't too long, if anything. It's true that there are only a few people behind the pharmacy counter so they help people one-by-one, or only one or two at a time, but...I haven't experienced any other pharmacy that's different? Like, anywhere? Even in my rural hometown? I honestly want to know where these other reviewers have been before that have crowds of pharm techs and customer service people just waiting to help and can get through a long line of people in 10 minutes, which seems to be what reviewers expect.
Do note that the complex this location is in is scheduled for redevelopment. Staff have said they're not closing the location - just moving it a block or two away - but I learned this several months ago so I don't know when they're expecting to move.
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February 2025 by Solo Razanakoto
Unprofessional staff! Cant help customer if don’t like your job find another one
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December 2024 by María Cecilia Alvarez Bollea
Very bad service and unpleasant customer experience.
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October 2024 by Akiva
Very well earned 2 star rating. There was only one poor lady working, with a long line, no self checkout, and an excruciatingly slow pace. Upper management is clearly not present, or has been for years, as made clear by the fact that previous reviews express the same sentiment.
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August 2024 by Amy Coderre
I was staying at the Hilton for 5 days and shopped at this walgreens numerous times. Prices were great and had a nice variety of food. The same guy was at the register every time I went in. He was very friendly and carried on conversations with me. I even felt bad when I didn't get to go back one last time to say good bye😂
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July 2024 by Anna S
I don't like leaving negative reviews but this one is long overdue and necessary. I've lived here for years, since before this Walgreens opened (used to be Rite Aid before). The selection at this store is about the same as everywhere, so that's not the issue. The issue is customer service. Slowest checkout and slowest Rx pickup anywhere. The pharmacy might have two or three people in the Rx section but they still service only one person at a time while moving at a sloth pace. If you come to pick prescription and there are two people in front of you, expect to be stuck there for at least 20 minutes.
And the main cashier desk in the store is also incredibly slow. I'll acknowledge that they finally hired a couple of new cashiers in the past weeks or months, so it got a bit faster. But this location does NOT have a workable online order pickup. Yes, you can order online for pickup. But the option of letting them know you're on your way and picking up your bag at the photo counter doesn't work. If you placed an order for pick-up, you still have to stand in line with everyone else. Completely defeats the purpose.
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May 2024 by ALINE OLIVEIRA
I made a photo order and a poster to pick up which I got 50% discount. When I got the store I asked for my poster because the guy just gave me the photos and he was explaining what happened when a supposed manager of the store came and cut me off saying in a very rude way saying I haven’t pay for the order yet and the machine was not working. They should called me asking if I wanted keep the order because I drove to DC just because of the poster. I got the photos which they charged me more than I was supposed to pay!
I don’t recommend this store!
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March 2024 by Chico Rivera
Today is the last day I shop at this Walgreens. I just miss shopping in Virginia more than anything (No locks on the socks, deodorant, and detergents). Besides that, I'd rather be watched by security for a better variety and prices. The commute to Walmart is worth it because I never feel like I'm being watched there.
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March 2024 by Joseph Lamont
Today is the last day I shop at this Walgreens. I just miss shopping in Virginia more than anything (No locks on the socks, deodorant, and detergents). Besides that, I'd rather be watched by security for a better variety and prices. The commute to Walmart is worth it because I never feel like I'm being watched there.
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January 2024 by Matthew J. Buckholz
The pharmacy staff seem to either be totally incompetent, or liars because every single time I try to fill here there's an issue. They never seem to have MEDICINE at the PHARMACY. They're also rude
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January 2024 by Emma Weed
On 1/2/2024 I was sick and had went to urgent care and got a prescription sent to the Walgreens located at1815 Connecticut Ave NWWashington DC 20009I had called ahead to verify my insurance and when to pick up my prescription. I called no less than 8 times only to be put on hold and ultimately never be answered, I spent 3 hours doing this.I am very sick, it is cold outside, I walked to this pharmacy and asked to pick up my prescription, to be told that they don’t have it and don’t know when it can be ordered. I wish someone could have told me that over the phone. The people working there were rude, dismissive, and completely devoid of skills. This place was a total ghost town and they had the unmitigated gall to tell me to my face they were too busy to answer the phone. I am very upset by this, had I known that they didn’t have the prescription I would have spent 3 hours calling around to other pharmacies to see if they had the same medicine instead of calling this one.
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January 2024 by Jamie Fallowfield
This location is the worst for photos. I’ve had issues multiple times. And taking all my photo needs to cvs. I ordered photos on Friday. Went in Saturday, and they showed no record. I showed them the confirmation. And they were like idk what happened. I asked if I could reorder and they said you can but that the photo person wouldn’t be in until Monday. (When they claim to do same day photo) I agreed, and replaced the ordered. I didn’t leave the store until they confirmed their system received the order. I asked if I’d get notified if the order was ready and they said yes and that they would put it in their group chat as well. I sent my fiancé on Monday and the order still wasn’t ready. I tried calling the store multiple time and their phones lines are dead. So I’m done. Do not recommend.
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November 2023 by Armen Dzhagaryan
They like to close down early. Impossible to pick up online orders. Do you photo & document printing else where.
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November 2023 by Helen W.
Rite Aid in this location used to be great. Ever since it became Walgreens, it has gone downhill. Drugs not in stock, vaccine appointments during Covid not honored, long lines, inadequate staffing, prescriptions mysteriously cancelled. Go elsewhere until they staff and stock it properly.
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November 2023 by Greta T P.
Great customer service, helpful and knowledgeable cashier (serving November 18 evening), also well stocked store, most of the time I find there what I need.
