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October 2023 by Anna S.
Pros: very convenient, there's often a good deal on something.Cons: everything else. This is the worst safeway I've ever been to. The quality of the produce is bad - things are not fresh and I've seen moldy food on the shelves (for example, some of the clementine/mandarin bags have some fruit in there are molding). You have to closely inspect all the produce to make sure that it's somewhat fresh. They also do not update some of the sale price tags - you'll see something advertised for 6.99 and see that the deal is already several weeks past its validity date. This is very frustrating since once again, you have to inspect the price tag. I understand if it's a day or two out of date - but for it to be several weeks is not a good look. You have to pay extreme close attention to what you're buying. As a result, it's a more tiring trip than most other grocery stores in the surrounding area.
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September 2023 by Orest S.
Sometimes some strange people are loitering around. However, the store is open at 6;00 am even on Sundays. You can find everything there - meat, fish, fresh produce, snacks and alcohol. Also some personal care, pets care and a lot of other stuff.
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September 2023 by Joseph L.
Probably one of the most poorly managed grocery stores I've been too. Frequently don't have carts available. Always ridiculously along lines. They only ever have 1-2 checkout lines available despite having around 12 checkout lanes. Self-checkout is even worse. They rarely have all the kiosks available. Employees are frequently standing around or on their phones. There could be several kiosk lights on indicating that shoppers need help, and the only way you'll get help is if you wave them down or attempt to find someone. Shelves are also consistently out of stock. A lot of shopper at this location are locals that live in the area. If there were another grocery store nearby, I'm sure most wouldn't go to this location again.
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August 2023 by There Go M.
No stars. The. Worst Safeway. Hot food place. Ever . This. Light skin lady. Who work in hot. Food. Was so rude in disrespectful it I didn't even want to make the purchase of the item I had. It not my fault you. Guy. Have. Homeless people coming to your store walking right out. With. Food. I wish. She could. Be. Fired the way. She. Act
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August 2023 by Paul T.
You name it, this store has those issues:1. Empty detergent shelves. No wash detergents for weeks, sometimes month's.2. No bathing soap stock. Shelves are also bear. This also has been ongoing for month's.3. Low level moral. Customer service really lacks. I had a fall in this store in January. Employee simply looked at me and totally ignored me. Customers had to assist me from getting up from the ground, and then I had to personally request to report the incident. To date, no response from Safeway's insurance carrier.4. Constant low stock merchandise. I periodically have to drive to Safeway in Georgetown, which is totally the opposite!5. Front of store is constantly blocked with unsavory individuals. Lots of shoplifting and theft, and store security seems to always be on their cellphones.6. Practice of allowing employee's to not be clean shaven. This should not be allowed, particulary when employee's are around or serving food items.Doesn't appear that management is concerned about the issues that currently exist in this store, as these problems have been and continue to be on-going.
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August 2023 by Khadija J.
I hate to be a Negative Nancy, a term coined by popular culture, but this is one of the worst Safeways I have ever been to.As a former grocery store employee, I prefer to bag my own groceries to keep them organized. The employees get upset when you want to bag your own things then when you swipe an EBT card, they act as if you do not have any money.These employees need a course on customer service. I had to attempt to ring my groceries up twice and swipe my EBT card twice. That is completely unacceptable. Employees should be more aware and helpful to a DeafBlind HOH person. Employees act "ignorant" on purpose when people are attempting to purchase food. Finally, I found that the McCormick and Schmick's Ground Mustard was opened and laced. That is a felony of 25 to life. The lights are also very dim. Overall, the ambiance here is demonic and ghostly.
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August 2023 by Khadija Aisha J.
I hate to be a Negative Nancy, a term coined by popular culture, but this is one of the worst Safeways I have ever been to.As a former grocery store employee, I prefer to bag my own groceries to keep them organized. The employees get upset when you want to bag your own things then when you swipe an EBT card, they act as if you do not have any money.These employees need a course on customer service. I had to attempt to ring my groceries up twice and swipe my EBT card twice. That is completely unacceptable. Employees should be more aware and helpful to a DeafBlind HOH person. Employees act "ignorant" on purpose when people are attempting to purchase food. Finally, I found that the McCormick and Schmick's Ground Mustard was opened and laced. That is a felony of 25 to life. The lights are also very dim. Overall, the ambiance here is demonic and ghostly.
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June 2023 by Gayle F.
when i was getting into the store with my 5 year old child(we had never been there before) we were visiting a close friend of mine and when we had gotten in there for to get our cake we had already paid for it was for my friends child's birthday party ( that i planned for )when they accused me and my 5 year old son of stealing. so they took me and my fucking son to the back and we missed the party that i spent 500 dollars on!!! then they made me take every thing out of my purse which had and they told my son to take everything out his pockets even though he had nothin exept his body. so they banned us like the fuck we came in there to get our cake and we were told we were stealing like come on!!! bitch
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June 2023 by Alyssa V.
Has been saying my medication would be available "tomorrow afternoon".... for each of the last four days. They're obviously never going to fill it, and they won't even tell me why. It's not even a controlled substance! Absolutely horrible, horrible service.
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May 2023 by taresa d.
Went there today, although it was a good selection, I saw a mouse in the bakery section in the middle of day which means infestation . I mentioned it to the bakery manager who took a while to come to counter . Her response was "oh well" with a shrug. She was brown skin with braids... I will never patronize this Safeway again. Not because mice live rampant in your house and your kids look at them as pets doesn't mean it should be normalized where you work. & customer service do not comment on this unless you plan on reimbursing me for this experience. Customers, you've been warned.
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May 2023 by Unhappy C.
Safeway's messed up again. I ordered food to be delivered between 8 am - 10 am. It is now 11:33 and guess what? It's still not here. I called them and "The food is on its way." That was over 30 minutes ago. They always do this. My advice? Order your food from Amazon Fresh.
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March 2023 by Justin H.
The absolute worst grocery store I've ever been to. The parking garage smells like a homeless encampment. Tried to do pickup order since my dog was in the car. After 25 minutes had to go in the store to pick up my order and deal with the dumb slow woman at the customer service counter
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January 2023 by Google user
Great place
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November 2022 by Eddie Villagomez
Great place
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November 2022 by Gail B.
Safeway is my frenemy. The location is convenient. I walk by the store more often than I check in. I don't always feel the love at this location, but I keep returning so, there you go. The store has free 90 minute parking. There is an Amazon locker on the lower level of the parking garage. My visits are either great or disappointing. The location is the reason I keep coming back. I am guessing that staff shortages or not wanting to hire lots of people are the main reasons there are rarely more than one or two registers with humans. The self checkout area was doubled. I usually have a glitch when I use the self check out. I can't quickly get resolution. If I really want the item after not wanting to wait longer at self checkout, I will move to the regular line. I frequently see two employees chatting near a register, just not at a register. If you can deal with the spotty cell service in the store, registering for Safeways coupons can save money and make the other pesty issues worth it. Sometimes, you will have to buy two or four items to receive the savings.This location is downtown. There are frequently odd characters standing outside (or inside) the store. I am not sure the actual role of the security guards, other than standing around. I have never seen a guard intervene or be proactive in asking someone to leave (drunk person, someone clearly not shopping).I rarely see an employee on the floor if I need help. The seafood team are the nicest in the store. The deli staff are either enthusiastic or reluctant to help me. However, the Amazon locker is on my way back to my car and that means I don't have to worry about my package being stolen. Win-win. Make sure you bring your parking ticket with you for validation.