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July 2025 by Sean Roberts
It is shocking how much this place has fallen off since Ed retired, especially considering the rest of the staff is still mostly the same. Does the new pharmacy manager just suck or something? I wish I knew.
I keep giving them a chance every few months hoping things have turned around, but somehow things just keep getting worse. Really sucks, as it was the only decent pharmacy in the area. Doubly frustrating to see ownership respond to every review as if they care, when clearly they have no interest in fixing things.
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May 2025 by Candace jackson
I love everything about this store except for the prices
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May 2025 by rosanne riggs
This once was a great & reliable pharmacy for our community. Sadly it is no longer that way. The customer service is awful and I have been hung up on a few times. Just because they are busy or do not know an answer they should still find out in a respectful manner. I had one employee state to me that he could lie to me about my medication and its status. That is extremely unethical. We need better.
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April 2025 by Lindsey Miller
This used to be a great Pharmacy before Ed left. Now it's a sad excuse for care and honestly everyone should lose their jobs. Staff hang up on you if you have a slightly complicated request (aka a refill request didn't go through), they raise their voice at you, tell you you're wrong when you're trying to describe an issue, and generally have no regard for their patients. Even my doctor's office hates talking to the staff here!
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November 2024 by will mendza
Today I went in the morning and went to ask for help from customer service and no one helped me, because they are Latin, and the managers are people who don't solve anything, I think these people never have a good attitude toward customers.
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May 2024 by Diego Valdes
Good service somewhat slow
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April 2024 by JOCEYLINE JAUNDOO
This Safeway put the 'friendly' in your friendly neighborhood store. Maureen is pleasant efficient and when she has a line she acknowledge all of her customers. Mariah. I had an issue with the deli and she was profusely apologetic and took care of it immediately. Andrea . Ms Seafood I call her. My experience with the other lady behind the counter was very unpleasant so I do not purchase Seafood unless she is working. I told the other lady I want lightly seasoned crablegs and that Andrea steam them perfectly and she said rudely ' I am not Andrea ' I should have not gotten them because I had to wash my crablegs before I ate them and as such they were not as good. But overall this Safeway is a good store. Keep up the good work guys. ?
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April 2024 by Veronica P
Courteous and competent staff; there can be long waits in line but it’s not surprising since they’re the best pharmacy in the neighborhood.
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March 2024 by Jonathan McNeil
Things were going great with them until my last round of med refills. My doctor sent the information they requested, they refused to update the status so my meds have been sitting out there “waiting for authorization” for nearly a week after my provider faxed the information back.When I called Safeway Pharmacy today, the lady on the phone absolutely refused to check for the information that was sent last week. She just kept saying that it wasn’t her problem and referred me back to my doctor. She claimed that because she wasn’t there the day the info was sent, she couldn’t verify and had no interest in doing her due diligence in checking.So I’ve already been put through an unnecessary back and forth because this one employee thought it was easier to dismiss me than to perform proper customer service. In the meantime, I am out of meds due to Safeway’a incompetence.
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January 2024 by Catie Miller
Really want to give props to the Pharmacist Ed, who regularly goes above and beyond. We had a five minute conversation where he noted he would call ? on my behalf to get a prescription transferred so I didn’t have to do it. I figured he would forget because they were busy that day but he followed up via phone call to ensure they had all my info correct and I got the best price for the script. Thank you Ed. I appreciate the work you do every time I come to the pharmacy.
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January 2024 by Alper Halici
6-7 people works in there but only 1 person he is a maneger working rest of them just spending time there i hope never ever go there again
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October 2023 by Johnny K.
Even though my prescription is very hard to get, they were able to fill it within a day. Very competent pharmacist and pharmacy technicians, I am definitely coming back here.
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October 2023 by Thomas Isidean
To be avoided by anyone who values their time. What's the point of taking an appointment online when you're going to spend 20 minutes waiting in line to be told to wait in the waiting room for who knows how long? You end up in a waiting room with a bunch of people who didn't make appointments. Maybe they won't be as busy when more people realize the convenience of online pharmacies like Amazon that deliver...
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October 2023 by Lino Membreño
The cashiers are slow but the rest is excellent
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October 2023 by R M.
Easily the most ignorant and unhelpful pharmacy in the entire city. The staff at this pharmacy are completely unhelpful and rude. And on previous occasions they have engaged in gross misconduct - trying aggressively to push vaccinations on me that were not appropriate for my age and risk profile. Can only imagine the prescription errors this sloppy and unprofessional have likely made.
