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April 2024 by JOCEYLINE JAUNDOO
This Safeway put the 'friendly' in your friendly neighborhood store. Maureen is pleasant efficient and when she has a line she acknowledge all of her customers. Mariah. I had an issue with the deli and she was profusely apologetic and took care of it immediately. Andrea . Ms Seafood I call her. My experience with the other lady behind the counter was very unpleasant so I do not purchase Seafood unless she is working. I told the other lady I want lightly seasoned crablegs and that Andrea steam them perfectly and she said rudely ' I am not Andrea ' I should have not gotten them because I had to wash my crablegs before I ate them and as such they were not as good. But overall this Safeway is a good store. Keep up the good work guys. ?
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April 2024 by Veronica P
Courteous and competent staff; there can be long waits in line but it’s not surprising since they’re the best pharmacy in the neighborhood.
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March 2024 by Jonathan McNeil
Things were going great with them until my last round of med refills. My doctor sent the information they requested, they refused to update the status so my meds have been sitting out there “waiting for authorization” for nearly a week after my provider faxed the information back.When I called Safeway Pharmacy today, the lady on the phone absolutely refused to check for the information that was sent last week. She just kept saying that it wasn’t her problem and referred me back to my doctor. She claimed that because she wasn’t there the day the info was sent, she couldn’t verify and had no interest in doing her due diligence in checking.So I’ve already been put through an unnecessary back and forth because this one employee thought it was easier to dismiss me than to perform proper customer service. In the meantime, I am out of meds due to Safeway’a incompetence.
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January 2024 by Catie Miller
Really want to give props to the Pharmacist Ed, who regularly goes above and beyond. We had a five minute conversation where he noted he would call ? on my behalf to get a prescription transferred so I didn’t have to do it. I figured he would forget because they were busy that day but he followed up via phone call to ensure they had all my info correct and I got the best price for the script. Thank you Ed. I appreciate the work you do every time I come to the pharmacy.
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January 2024 by Alper Halici
6-7 people works in there but only 1 person he is a maneger working rest of them just spending time there i hope never ever go there again
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October 2023 by Johnny K.
Even though my prescription is very hard to get, they were able to fill it within a day. Very competent pharmacist and pharmacy technicians, I am definitely coming back here.
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October 2023 by Thomas Isidean
To be avoided by anyone who values their time. What's the point of taking an appointment online when you're going to spend 20 minutes waiting in line to be told to wait in the waiting room for who knows how long? You end up in a waiting room with a bunch of people who didn't make appointments. Maybe they won't be as busy when more people realize the convenience of online pharmacies like Amazon that deliver...
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October 2023 by R M.
Easily the most ignorant and unhelpful pharmacy in the entire city. The staff at this pharmacy are completely unhelpful and rude. And on previous occasions they have engaged in gross misconduct - trying aggressively to push vaccinations on me that were not appropriate for my age and risk profile. Can only imagine the prescription errors this sloppy and unprofessional have likely made.
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August 2023 by Judith Rogers
Trouble accessing app within Safeway Pharmacy app. Already a customer. Had to renter my info to sign more than once.
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June 2023 by Aaron M.
I actually switched pharmacies to this pharmacy and I couldn't have made a better decision. Compared with the previous pharmacy that I was dealing with, it's like night and day. What makes this pharmacy great is the lead pharmacist himself. I could barely get a response from the previous pharmacy that I was going to for years, and it became a nightmare after I had an issue overseas and trying to get in contact with someone. That is not the case here at all! This pharmacist calls me to follow-up and to make sure I will be coming in for my refill. You would be hard pressed to find a business that will do that in this day and age. My monthly medication has always been prepared on time, and I really appreciate the text message notifications that they send. Ed the Head Pharmacist has great character and he is definitely an asset at this location. I hope that he stays here at this pharmacy forever!
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June 2023 by Leslie Stewart
The pharmacy is good and they help them what to need.
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May 2023 by Kai Matheson
People are really nice at this pharmacy and there is never a big line
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November 2022 by Maria G.
I went in today and Marie was so helpful. She didn't just stand beside her register we was in the aisle asking if she could assist me. She wasn't upset that I asked for a price check on a couple of items. She assisted with a smile prompted me to input my Safeway number for savings and wished me a happy holidays. Marie made my morning and for this I am grateful..
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October 2022 by A Bba
They don't go extra but they get it done. And I appreciate that. Safeway sucks tho.
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September 2022 by Scipio G.
Their incompetence and disorganization is limitless. I've been a customer since the store was re-modeled and the pharmacy opened there. Nevertheless, every time I use them, they have no idea who I am, can't find my profile even after I've given my information to four successive employees of increasing levels of seniority, and they have to search for my medications in at least four different locations in the facility, usually repeatedly, before they find them (if they do). The answers you'll get on the phone about delivery availability vary with every call. It's like the entire place is just an "emergency holographic medical program" that gets re-booted every day. I keep thinking that they will drive enough customers away until they reach a level that their (lack of) competence can handle, but they haven't reached it yet. I guess I will just have to join the exodus. I never thought I'd find a pharmacy that made me WANT to go to CVS.