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December 2023 by Diva
This pharmacy is garbage
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November 2023 by Coral Medina
Rick is always very helpful in filling our dogs prescriptions. We happily switched from CVS pharmacy to Safeway for better customer service. We are overall always pleased. The one downside is that they don’t review voicemails quickly due to high volume so voicemails often get overlooked. It’s much better to go in person.
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October 2023 by SM L.
As of 10/28/2023, I'm happy to update you that Safeway SW DC has gotten itself together. After a very unsafe and unsatisfying summer, the store has not only renovated the interior, but has also re-staffed, and re-stocked. New security gates have been installed to prevent "steal and run" activity, and there's not an appropriate amount of actual law enforcement with badges shown in the store. Gone are the days of clearly teenage security guards. Kudos to the staff who stuck it out this past summer, because it was rough and hard long unsafe nights at this Safeway. Happy to see the much-needed change. Now it's a longer conversation about DC safety and the Mayor regarding the need for such security measures in a grocery store, but I'll take this over what once was. Do yourself a favor if you live in Southwest DC, and give our Safeway another chance.
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October 2023 by eckwai
Not a bad pharmacy, better the one next door CVS. I just went for a flu shot, the website says walk in accepted. I already made a call to confirm, no one answered. Still I went there , just to know that it do not accept walk in anymore. So, it was a bad trip for me.
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October 2023 by David M.
What's this DC Safeway's nickname? They're probably closing. The store has been moving things around and locking things up for months. Shoplifting and theft are rampant. There are never any carts or hand baskets. It's not always clean. A disabled neighbor told me he was beaten up there. Employees and security are unconcerned and rude. There are always at least two or three self-check out stations out of commission at any given time; there may be one other cashier working a really long line of people holding everything in their arms. It's unfortunate because this is the only grocery store in the neighborhood. People who don't drive and people who have mobility issues rely on the convenience of this location. At least Waterfront has a good farmer's market.
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August 2023 by Lemongirl Z.
Safeway deserves a zero star. They are deliberately allowing this story to be destroyed. Anarchy reigns in and outside the store. The store is filthy, the produce awful, the shelves are depleted, and the staff is astoundingly rude. I have lived in this neighborhood for over 30 years and am in complete shock at the absolute deterioration of this store in the past eight weeks. The First District Police (literally three blocks away) seem to have zero ability (or perhaps interest) in controlling the rampant stealing and crime happening in and outside the store. Safeway should be ASHAMED of itself to let its store be a place of complete chaos. If they are selling the store, then they should be honest and let the neighbors know. If no store is replacing the Safeway, then the mayor and the our city council representative, Charles Allen, should be honest with us.
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August 2023 by Mike C.
Hands down the worst super market I have ever been in and I've been in some pretty dicey 3rd world markets.This store is filthy, under stocked, staffed by employees who just don't care. It's an insult to the community who relies on accessible grocery shopping. I was absolutely shocked by what I saw.Dirty, half empty shelves, filled with empty containers of food that were eaten and thrown back on to the shelf or on to the floor.Broken beer bottles / puddles just left on the floor by employees.Given the lack of cleanliness at this store, I wouldn't buy anything other than pre-packaged non perishables here.Based on other reviews, this has been going on quite a while. Safeway should be embarrassed.
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August 2023 by M C.
Remember when shoplifting was a crime that prosecutors would actually charge you with? Well that was then and this is now. The problem with this location is not the staff or local management...they are the victims of the soft on crime reality that is this part of the city. The complaints should also go to the mayor. The location is only about a decade old so it's not the store...The shelves weren't empty and I did see some spills on shelves that should have been cleaned up and selection is less than I expect for Safeway clearly the pandemic continues to cause businesses pain. Unfortunately I would not recommend anyone shop here but it does still exist for occasional dry goods to bring back to your office. The staff was courteous and I hope things turn around. The first clue that the theft is off the charts was that there are no hand baskets.This location is trying to minimize losses before it inevitably closes.
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August 2023 by Bob C.
The store gets worse by the week. The stock is being depleted, rumors say closure is imminent. These photos were taken just before noon on August 15, a weekday.
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August 2023 by Ann C.
The food selections are extensive and excellent. And the checkout clerks are always super fast, courteous, AND friendly!
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July 2023 by Randy F.
Working in the area for a few weeks. This is the worst Safeway I've ever seen. Very rundown, poorly stocked, very expensive, terrible produce. Not many other choices for groceries in the area, so I suppose Safeway doesn't feel it needs to have a well managed store because people in the are have no other choice. I started taking a subway to other neighborhoods just to grocery shop. It's a shame.
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April 2023 by Dave W.
I have contacted Michael Bigelow directly via email multiple times, after reading on NextDoor that he had met with a local resident and expressed his commitment to improving the community's experience while shopping at Safeway.Micheal has declined to respond, even after I followed up no less than 3 times.It's very clear that he does not care, and is not in any way shape or form committed to the community. He should be replaced with someone who actually gives a damn.
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March 2023 by Jason V.
While the selection at this Safeway location leaves a lot to be desired, the standout feature of this store is the pharmacy and pharmacist. If I could review them separately, I would give them a glowing 5-star rating. My Filipina girlfriend and I have had great experiences with the pharmacy staff here, who are always helpful and professional. That being said, the rest of the store's offerings are mediocre at best. The lack of a candy aisle is disappointing, and the selection in general is quite limited, often what I am looking for is out of stock. The employees seem completely checked out which I don't necessarily blame them for, but I do feel like I burden them any time I need assistance. Sometimes I just go to a grocery store further away to avoid this experience all together.
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November 2022 by Darryl K. Patterson
It’s f’ing ridiculous that I always have to search for a hand cart when I come to this Safeway. DO BETTER!
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October 2022 by Erin Radford
Brought home a bag of 7 avocados. All looked like this. Safeway refuses any kind of compensation. This is not the first time I’ve had fruit purchased there be rotten once opened.
