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February 2024 by Isabella A.
My husband and I stopped in today to have his wedding band sized. This should have been an in and out visit for us and we were interested in supporting a local business in our neighborhood. Upon walking in all the staff were busy with other customers. We figured it would be a moment or two before someone was able to speak with us so we looked around. However, not one of the four employees acknowledged our presence when we walked in so I should have known then it wouldn't be great. Having worked in retail myself, even if I was tending to another customer I would still greet a new one and mention I would help them shortly. None of them even seemed to pick up that we may have needed help despite us looking around attempting to catch the gaze of one of them once we were done looking at jewelry. After 7-8 minutes and still no acknowledgment we left. We are getting his band sized elsewhere and doubtful we will consider looking at jewelry in the future at Secrete as well.
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January 2024 by vaguira2
They helped me get a very nice limited edition Junghans watch. Most of the experience was great, particularly the service. Got frequent updates and the overall communication was great. My suggestions would be to have more payment options; not a big fan of giving my credit card info over the phone, and faster shipping options.
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December 2023 by Kathleen Borschow
We looooove Secrète! We’ve already referred two friends who’ve become customers for their own weddings. We worked with Adele, a gem. Cadia and everyone else are lovely too. So professional and kind. The opposite of pushy. We’ve never felt rushed. She takes her time with us and totally delivered. So far, their master jewelers have: (1) refinished, secured, and replaced the tiniest sapphires on a vintage family engagement ring and we now have a lifetime warranty and are encouraged to bring it in every 6 months for free — a sapphire fell out cuz it’s so delicate and they replaced it for free; polished, checked, and refinished another heirloom ring; appraised several pieces; and executed Adele’s beautiful design for our other engagement ring. Next up we will design our wedding bands. We are so happy and love going to Secrète!
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November 2023 by Rachel Oakford
I had a fantastic experience working with Adele to design my engagement ring. I came in with a clear vision and she worked to include every detail and feature I wanted. She was responsive and open throughout the whole process. And I still can't get over how perfect the ring is!
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November 2023 by Kimberly Love
Secrète Fine Jewelry's expertise in crafting a unique wedding band left me in awe. They seamlessly incorporated my mother's heirloom into the design, creating a sentimental masterpiece. From the initial concept to the final product, their attention to detail, artistry, and appreciation of the sentimental value were remarkable. My wedding band is a symbol of love and a testament to their craftsmanship. For those seeking personalized jewelry that surpasses expectations, Secrète Fine Jewelry is the ultimate choice. Thank you for enhancing my special day with your exceptional work.
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November 2023 by Jessalyn Reid Mahoney
Working with Emily to design my wedding band was GREAT! She was so helpful, remembered what I liked between visits, and was very kind and thoughtful during stressful wedding prep. I love my band so much, thanks to her help. I will continue to work with Secrete whenever I need new jewelry or jewelry repair!
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November 2023 by Jessalyn R.
Working with Emily to design my wedding band was GREAT! She was so helpful, remembered what I liked between visits, and was very kind and thoughtful during stressful wedding prep. I will continue to work with Secrete whenever I need new jewelry or jewelry repair!
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November 2023 by Anna K.
Secrete Fine Jewelry did a great job with my husband's and I's wedding rings! Beautiful designed, high quality and Secrete's staff is super easy to work with. They also helped my husband custom design my engagement ring and it is absolutely beautiful. Thank you Secrete for creating rings that we will wear the rest of our lives, and making the process so smooth.
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November 2023 by Kim L.
Secrète Fine Jewelry exceeded my expectations in crafting a wedding band that combined my mother's heirloom with a touch of their creative genius. From the initial consultation with Kadya to the final product, their attention to detail, craftsmanship, and understanding of the sentimental value attached to the piece was exceptional. They seamlessly blended the old with the new, delivering a breathtaking, personalized masterpiece. My wedding band is more than just jewelry; it's a symbol of love and a cherished memory. If you're seeking a jewelry shop that transforms dreams into reality, look no further than Secrète Fine Jewelry. Thank you for making my special day even more remarkable.
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October 2023 by Margaret Rabideau
I walked inSecrete Fine Jewelry and was greeted with an exceptionally friendly designer named Emily. I had a ring that I wanted stones taken out of and a new setting for a ruby ring and a pair of earrings made from the two green garnets. Emily was incredible with her expertise and very creativity in design. My daughter and I were so very happy with the final results. Thank you Emily and Secrete Jewelry.Peg Rabideau?
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October 2023 by William Stomber
I am admittedly new to owning watches etc, but this is the only place I go to when i need a repair. Super kind people. Ginevra is fantastic — she and her coworkers have now fixed my defective orient hollow end links twice (make better spring bars pls orient). I should say it has broken on each side and they have fixed both (it was never their work that came undone). I dont expect it to break again on either side after their help. V fair with prices. Won’t be going anywhere else anytime soon.
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September 2023 by Mo R.
We've used Secrete so many times over the years for watch and jewelry repairs and they always do beautiful work. Recently we had wedding rings made and Emily was so helpful! She was patient with us when picking them out over a couple of visits and offered great advice on our rings. We absolutely love how they turned out! It was a great, personal experience. Would recommend Secrete, and especially Emily, any time!
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September 2023 by Drew M.
5 stars and nothing less! Adele who was working when I was there fixed my watch - who couldn't be fixed anywhere else for some reason - handed me my watch back in less than 10 minutes fixed up and ready to go. Great place 5+ stars!!
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September 2023 by Kevin Treacy
My now fiancée and I came here not knowing anything about engagement rings. Emily was extremely helpful, knowledgeable, and very responsive throughout the entire process. She helped us figure out what we liked, then drafted and designed a few options for us. She found the most beautiful diamond for the ring, and the end result was perfect. This will be our go-to store for all future jewelry and watch purchases.
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September 2023 by John C.
I truly never post reviews of any places, but my experience at Secrète Jewelry was so great, I felt I needed to pass it along to others. I just was looking for help in getting watch bands replaced on two watches, as I don't have the tools or no-how to do it in my own. So I wasn't coming in to buy anything, but the staff there was so friendly & helpful. They changed my watch bands for me, and wouldn't even take any money for it. So uncommonly kind, I felt the need to post this & pass it along for anyone in need of any watch or jewelry related needs.
