Shinola Logan Circle Store offers an exceptional shopping experience, highlighted by outstanding customer service and a welcoming atmosphere. Customers consistently praise Leslie for her incredible skills and personal touch, making each visit feel special. Reviews mention her attentiveness and ability to curate unique experiences, enhancing the store's reputation. Other team members, such as JD and Solomon, also receive recognition for their kindness and expertise, providing valuable assistance with product selections and exchanges. The store boasts an impressive selection of Shinola products, and customers appreciate the friendly and professional service throughout their visits. Whether it's for watch repairs or choosing accessories, the team’s dedication to customer satisfaction is clear, making it a preferred destination for many.
Shinola’s DC store has the most wonderful, personable, and attentive team! I’ve had the pleasure of working with J.D. on two occasions, and his level of kindness and service is above and beyond. J.D. went well out of his way to accommodate me, and I would recommend him to anyone.
July 2025
Great customer service & help in selecting our watches. Specific shoutouts to Caitlin Cuebas, Abigail Meller, and JD.
March 2025
Fabulous store with top notch service to match. Leslie was so helpful in getting me the perfect gift and ordering me a limited addition item from Detroit. She's an amazing salesperson whom exudes customer service and professionalism.
