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November 2023 by Spiral Tote
Superb customer service and a great deal of rare gifts for all.
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April 2023 by Alena Voronoff
Outstanding customer service!Last week I visited the Gallery Shops [West building, ground floor].I was pleasantly surprised to see a great deal on LOQI Tote bags at this store.I would like to personally thank the sales associate Daniel or David [I am sorry in case I got his name wrong], a young professional who helped me to select it, answered all my questions, escorted me to the counter, and managed financial transactions.
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December 2022 by Samuel Martin
Great stores
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December 2022 by Susanna J Kaplan
Beautiful gift I tems and art books.
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December 2022 by Stephen Chovanec
authoritative selection of books on art and architecture.
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December 2022 by M. K.
Top Place to ne
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December 2021 by Heather Bradley
Very much miss the children’s shop. I used to do all my holiday shopping there. Appears they are phasing it out entirely since reopening began. There are just a few old items remaining in the corner it’s been relegated to. The items they offer now are very dated and not well curated in all the sections (ie mugs, tshirts with the new branding, umbrellas etc.). I’ll be going to the BMA shop from now on. The selection there is reminiscent of what the NGA shops used to be. It’s really a shame.
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December 2021 by Praba Iyer
Bought 2 mugs for $16.99 each, hand washed and this is what is left of the Japanese cherry blossoms. Supposed to show up when you add hot water. Total rip off. Want my money back
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December 2021 by rimi Pati
The gallery shop was very helpful in sorting out my merchandize issue. It took some time but I must give a 5 star rating to their staff.
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December 2021 by Emmett Z
I bought a printed painting online and told them to include gift receipt or nothing since it is a gift. But they just don't care whatever.
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December 2021 by Carol Keesler
ALWAYS BEAUTIFUL EXCLUSIVE EXHIBITIONS with permanent exhibits!
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December 2021 by Jeffrey Bodin
Circa 2015-06-29Exclusive exhibits featured.
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December 2020 by nancy loy
I ordered online package 654102561-53967. I paid $72.95 total, $28 for the Starry Night umbrella and an exorbitant $44.95 for shipping to London. This was a gift for a dear friend, but I just found out it became a nightmare for her. The Gallery Shops used Fed Ex International, which days after delivering the gift then billed my friend 38 British pounds for shipping, about $46.74. When my friend explained that I had already paid The Gallery Shops for shipping, Fed Ex turned it over to a collection agency, which has been hounding her. She will have to pay the shipping costs that I already paid to keep Fed Ex International from unjustly ruining her credit. This extortion is inexcusable.
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December 2020 by Theresa Shult
A friend posted a photo of a mug she bought from the National Portrait Gallery shop with a depiction of a painting with all four women who have been on the Supreme Court. I had to have one. Living in California, I went shopping online. I found my mug...and more. I had it delivered. It took less than a week and is in PERFECT condition. I had so much funI may have to do more shopping!
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December 2019 by Petre Ene
great gift shop
