The Shade Store provides custom window treatments, with customers reporting outstanding and wonderful experiences. The staff is consistently described as knowledgeable, helpful, professional, and responsive. Specific highlights include designers and consultants who are easy to talk to, offer great recommendations, and demonstrate impressive attention to detail, such as understanding how fabrics appear in different lights. Communication throughout the entire process is frequently praised, with open lines, regular status updates, and prompt follow-ups on questions. The installation service is also noted as great, with teams described as prompt, courteous, professional, and passionate about doing the job right. Customers appreciate the constant communication and support, which makes them feel comfortable. The products are recognized as exceptional quality and good value. This high level of service leads customers to highly recommend the company and its specific locations, stating they will return for future projects and recommend to friends.
Samantha and The Shade Store did a great job! Measurements were accurate, the installation was easy, and they were super helpful with all of my design questions!
March 2026
Excellent customer service. The technicians were very professional and our sales rep, Kyley, was very attentive and responsive to our concerns. We had an issue with the pulley and clutch for one of the bedroom shades, and Kyley sent technicians back to our house to make sure the problem was resolved.
September 2025
Diane and her team at the Shade Store were great with the purchase and installation of our window coverings.
They went above and beyond with everything, were extremely detailed and our shades and window coverings look amazing
