-
August 2024 by sam acuff
I hired Tri-State to provide two helpers to assist us moving a single table that required four people to move. The team showed up late, in street clothes and had us pay up front. The table needed to be removed from my truck before the job even started. This portion of the job should have only needed 2 people, as two of us loaded it beforehand, but thought 4 people would have made it that much easier.
Instead, the Tri-State movers did not listen to our instructions - given both beforehand and in real time, due to either language barrier or inexperience. Instead one of them decided it was okay to put the table down directly on a corner of the table top, permanently damaging it.
The “hard part” of the move had not even started yet and our table was damaged. Instead of apologizing they said they should have done it themselves without help, despite the men we hired clearly having just struggled with the weight of half of the table and not understanding what was asked of them.
Fast forward to me speaking with whom I booked the job with. Again, no apologies or owning of the mistake and instead I was met with every excuse you could think of. In the end it was “my fault”. I was offered $36 (maybe) if insurance covered it, on a table that cost thousands of dollars. All I wanted was some compensation for what it would cost to fix the table - not even the full amount they priced this 20 minute disaster of move at: $550.00.
Do not hire tri state unless you want an unprofessional, under prepared team and excuses should anything happen.
-
March 2024 by David Shoe Reviews
I've dealt with alot of moving companies but never a company as fast, professional, and efficient as these guys. All the workers were very respectful and careful with my furniture and belongings. I would DEFINITELY recommend this company and I will be using there services for future moving. I forgot to mention there pricing was amazing.
-
March 2024 by Harry Johnson
The men you sent here to move me on 1/2/2024 were very nice people. They did a fantasic job and they were very good at their job.
-
December 2023 by Christopher Thomas
I received fantastic communication from TriState Moving, who kept me updated at every stage.
-
December 2023 by Timothy Corbin
My belongings were safe because of the excellent climate control in the storage facility.
-
December 2023 by Richard Prater
My long-distance relocation was a snap thanks to TriState Moving and Storage. I heartily endorse their offerings.
-
November 2023 by Fred Thomas
The movers were respectful of my home and took great care not to damage anything.
-
November 2023 by Tristan Johnson
The movers were professional and handled my furniture with utmost care.
-
November 2023 by Brian Wallace
The storage facility had convenient access hours, making it easy to retrieve my items.
-
November 2023 by Adriano Brandão
My sensitive belongings were handled with tremendous care by the movers, and nothing was broken.
-
November 2023 by นรินทร์ วังคีรี
The storage facility had great security measures, giving me peace of mind.
-
October 2023 by Alvin J.
I highly recommend this company. They showed up 30 minutes early and went to work instantly. They were efficient at moving and packing all of my items including a tv, couch, mattress, and about 10 boxes. They helped me move from DC to TWO locations in Alexandria. The price was great!! It was less than half of what you pay at big name movers. Please tip your movers! Very professional, I recommend them to anyone! Save your back and hire these guys!
-
October 2023 by David Vanhoose
They wrapped everything really fast! I was amazed and ticked when they looked at me and said
-
October 2023 by Jadwiga Kowalik
I have moved many times internationally as well as in the US. The office staff is informative, responsive in their communication
-
October 2023 by Abbie Edwards
TriState Moving and Storage made my long-distance move a breeze. I highly recommend their services.