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April 2024 by Kerrie C.
Mrs Kim is the best. Her attention to detail and service is relentless. We love having her near bye.
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February 2024 by Sam S.
I enjoy occassionally popping in here and did so yesterday. The sales associates are friendly and helpful and the store is clean and organized. My only complaint is that the Tuckernuck brand dresses are weirdly very large in the waist. I'm normally a size small and could tell that the size small dress I was interested in was way too big in the waist. They brought me an extra small to try on instead, and it was still massive lol. This happens every time I come in and try on a Tuckernuck brand dress. Very frustrating as I otherwise like them. Be cautious of buying them online on their website.
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October 2023 by Belle Deming
Uninterested sales clerks.would have bought several items but not even a hello. I’ll take my business elsewhere in Georgetown.
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September 2023 by Carmen D.
My issue isn't with the store itself, but the company overall. In December 2022, some items that were meant to be returned to Patagonia, were instead returned to Tuckernuck's warehouse. I received multiple confirmations (oral and via email) that the Patagonia package was, in fact, delivered to their warehouse. I was told that they would check with the warehouse folks to try to locate the package and ship it back to me, and that I would receive a follow-up, which never came. Two weeks later I reached out again. They told me they couldn't locate the item, and they disclaimed responsibility for the items delivered to their warehouse. They did ultimately agree to review the warehouse video footage to see if they could locate the items, and that they would get back to me by February 15th, 2023 with the outcome of that video footage review. The legality of the matter notwithstanding, it seems like a multi-million dollar online retailer should have a process for handling mis-returned items, especially since it must happen often given the existing faulty QR code logistics. So essentially, my issue is with their return services/process and customer service. Namely, that" (1) the QR codes provided for returns can be used multiple times (so multiple packages can be sent concurrently with the same USPS tracking #); (2) despite the flawed return services system/logistics, they don't seem to have any mechanism in place to ensure mis-returned packages aren't "lost"; and (3) their customer service is unreliable and ultimately unresponsive.
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April 2023 by Delisa Sim
Total 5 small racks of clothing...no help from the 3 sales associates and what limited clothing they did have thy had one size multiple sizes...don't waste your time!
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April 2023 by Sara B.
I was so excited to visit the store after shopping online. I love the pieces I have ordered. The store was very cute and clean. There were three staff people at the desk when we arrived. I browsed around for about ten minutes picked up three items to try on, I walked around for a few more minutes before finding the dressing room on my own and trying on the items. I took the items back to the racks and rehung them. During this time there were three or four other people in the store and the staff was very attentive to them- offering to help find items and set up dressing rooms. At no point was I greeted or offered any assistance.
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February 2023 by Steph M.
This store is so cute and has really nice staff. They hold events periodically including free manicures for Valentine's Day. The clothing can be pricey but generally is really good quality and lasts forever.
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December 2022 by Sarah H.
I have ordered a few things from them. Shoes, Jacket, Sweater, dress- All beautiful, amazing quality that have become staples. Due to the quality, I know these pieces will be long term. Love Tuckernuck. My new favorite store. My shopping cart is already filling up again.. really polished, well made clothing.
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August 2022 by Sarah Walley
Gorgeous little store with very helpful associates. Preppy style apparel for women.
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July 2022 by Laura F.
I was so excited to get the dress I ordered after swiping online at many cute things. Arrived, cheap fabric, stitches, #madeinChina junk
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July 2022 by Chelsea Whitman
When I lived in DC a few years ago, this was one of my go to spots for timeless pieces and outstanding customer service. It is still a must when I am visiting and not to mention their online store is exceptional! Highly recommend to all my friends and love supporting a local business. 5 stars all around!
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July 2022 by CAPT MOM
I couldn't be more pleased with the quality and selection. The home run for this unique shop is that it's women owned and operated. The store's manager, Casey, is attentive in all aspects to you experience and detail orientated. You must check them out - it's a local gem:)
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July 2022 by Ellie Leatherwood
Absolutely love this store! Everything about the shopping experience is amazing from the friendly and helpful employees to the beautiful merchandising and high quality clothing. I will always buy my good quality pieces from here knowing it will last and I will look great in it! The online store is also great.
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July 2022 by Isabelle Jabart
This store is super cute Georgetown staple, with unique pieces at good prices! Casey is super hands on, and has helped me buy some key pieces! Love the bag selection!
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July 2022 by A Johnson
I love being able to pop in the Tuckernuck store in Georgetown. The staff is great and very welcoming. They are so helpful suggesting styles and pulling sizes.