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January 2024 by Adam Twardowski
Nastiest, rudest person I have ever had the misfortune of dealing with. A total disgrace to the USPS, an embarrassment to herself. Clearly raised poorly or has other personal issues.
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January 2024 by Paulo Moncores
I came as soon the place was opened. The customer service was fast, courteous and attentive. Completely empty, though.
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December 2023 by Annie C
Poor service and staff are unfriendly. Make sure to have tape. They will charge your $4 even for the smallest amount.
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December 2023 by Jacob Rumpf
Had an appointment to get passport photo taken. Turns out they haven’t offered that in months.
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November 2023 by Susan Troccolo
A while back there was a guy named Alex who gave ***** service. Turns out he was temporary. So the three star rating is the average. There is no customer service in this postoffice.
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November 2023 by Warm Tiny
Horrible experience and I can see why so poorly rated. Tamimy and her co worker denied me service with my service dog, refused to look at his ID, straight up ignoring me and being unnecessarily rude and unprofessional, rolling their eyes at me in front of other customers. First time this has ever happened and in fact illegal. Shame on them.
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November 2023 by gamze mercan
Literally went to pick up a package I requested would be held but they did NOT give it. Came up with excuses that did not make sense. Overall everyone who works there is very rude and does NOT let you explain yourself.
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November 2023 by Lindsay Rodman
I have had lovely experiences here. Kacey (sp?) is wonderful and helpful. The layout isn’t the greatest.
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October 2023 by James Burrell
Absolutely the worst post office I've ever gone to. The lady at the front with the dreads ALWAYS has a horrible attitude and is just rude. Then the want to nickel and dime for everything. I went in to drop off a package and simply needed 2 pieces of tape to affix my label and she and the other guy told me I had to buy a whole roll. That is ridiculous! I will no longer be giving them my money. UPS and FedEx will be the only service I use. So much more professional.
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August 2023 by Lea C.
They will close and lock the door literally in your face if you try to arrive within 10m of when they close. I know I was cutting it close but you cannot claim (rudely) that its 5pm when it just isn't. You're a public service and people need you.
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August 2023 by Carie
Disappointing location. This was the nearest post office for me to drop off a package. Waited patiently in line for 5 minutes to ask for a receipt. Lady didn’t take 10 seconds to refuse to give me one, saying they stopped giving receipts since COVID. I have been going to other post offices regularly during COVID as part of my job, and this is the first to refuse to give a receipt. Lady was rude and immediately asked for the next person in line. She was not interested in helping me at all. Just made a bad day worse. Thanks a lot. The other reviews were right; stay away from this office.
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July 2023 by Mike Barthel
The white hot center of rage in Cleveland park. Got screamed at during a passport appointment with newborn twins in my arms, then forgot and got screamed at trying to mail a package a few years later. Go to any other branch if you need to talk to a human being.
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July 2023 by Erica
Disappointing location. This was the nearest post office for me to drop off a package. Waited patiently in line for 5 minutes to ask for a receipt. Lady didn’t take 10 seconds to refuse to give me one, saying they stopped giving receipts since COVID. I have been going to other post offices regularly during COVID as part of my job, and this is the first to refuse to give a receipt. Lady was rude and immediately asked for the next person in line. She was not interested in helping me at all. Just made a bad day worse. Thanks a lot. The other reviews were right; stay away from this office.
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June 2023 by Joi J.
Doesn't adhere to USPS regulations of acceptable identification. Literally article 000007108 on their website. Long lines. Grammatical errors on posted signs. But super convenient location!
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May 2023 by Caroline Miller
I've stopped even trying to use this post office, even though it's by far the closest to my house. Their resistance to actually *send* anything got too absurd. I went once with a reused box whose markings I had crossed out, and they told me the markings needed to be covered entirely with brown paper. When I came back with the markings covered with brown paper, they asserted that I could not mail the box without a separate stamp on those coverings, since they could theoretically act as envelopes adhered to the box that included a letter. Theater of the absurd!