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March 2024 by Michelle Wasserman
Rashia is incredible!! In the times that I have lost a package, I have never felt like any vendor would ever do anything to locate it. When I called this store about a missing package, Rashia took care to locate the package and updated me on every step of the way! Best service I have ever received from any shipping or mailing situation!
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March 2024 by Addison Hosner
Moved to downtown DC about a year ago and come to this location often for shipping services. Without fail always greeted with a welcoming smile and quick service. If you come prepared with the info you need or a label to return you’ll be in and out quickly. Been to a couple other locations in DC proper but none have beat this location when it comes to customer service.
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March 2024 by Yagmur Erten
super nice people
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March 2024 by Gianluca Syed
I had best experience u can have from a post service, i had an interview right next to this store and a hour before the interview i came in this ups store as my battery was 1% and asked if i could charge my phone with my own charger and they straight welcomed me in and at a point they even forgot about me been there,Thats how Rashia and Mariah were relax and easygoing bella’s!!I gave 5⭐️⭐️⭐️⭐️⭐️ but if i could of i would of gave them 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!!I leave a bit fare from the store but from next week on i will worm next to it and will always go back to them when needed.Plus when i left the place to ho to my interview i forgot my charger pluged in they store and as i made a couple of print there they emailed me to remind me to come back and recupere my charger.Highly recommend
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February 2024 by Carmen Mileva Herrero Montes
Staff at this location are always so kind and fast !
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February 2024 by Dijon Stokes
I always have great experiences with this store. The customer service is amazing. They consistently meet all my mailing needs!
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February 2024 by Maria Darie
Office with high attention to cust services! Rashia was very helpful and professional showing high attention to details and getting the job done!
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February 2024 by Arthur Sprogis
The woman who works here often is consistently helpful and friendly. Give her a raise!!
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February 2024 by J. Edwards
Always have fast, friendly service here and staff are always friendly.
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January 2024 by Larry Beaman
Omg I love this location. The customer service and vibes are incredible. I ship a lot for my business and used to go to USPS or UPS, whichever was cheaper. Now I solely go to this UPS location, even if it’s more expensive because of the great customer service.
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January 2024 by Danny Heifetz
Best UPS store I have ever been to. Incredibly nice + good at their jobs. Julissa and Rashia are the GOATs. Thank you!!
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November 2023 by Gine “Gine The Mae Nai's Winery” MaeNaiWinery
The outstanding customer service of the cashier Rashia❤️❤️❤️
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October 2023 by Priscila Vera Jibaja
I received an excellent and outstanding customer service. People were very attentive and helped me choose the best delivery option.
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October 2023 by Marguerite Wiles
Went in on 10 September around 1pm. One woman working very hard and fast to keep the line moving. Came up with great packaging solution for me.
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August 2023 by Carol Bliese
Helpful staff! I needed a copy of a receipt a month after shipping, and they got it to me asap.