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March 2024 by Hannah St
I needed to print a very large job and left it until the last minute. I emailed it to the store and they were able to complete it quickly and efficiently! I will definitely be coming back again!
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December 2023 by Sharon Van Velzor
Tried to unsubscribe but it will not let me
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October 2023 by Catherine Shaw
Super helpful and quick to respond. Explained everything clearly and answered all of our questions thoroughly. If I could give more than 5 stars I would.
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July 2023 by Jessica Yi
There’s a guy there who will try to charge you for free Amazon returns
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May 2023 by Rich Toohey
We had amazing help and results for a complicated and important (wedding-related!) print job. The attention to detail, follow-up, service and final product were even better than we envisioned. I highly recommend them!
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March 2023 by Madelyn Wagner
This is the best place for print jobs! All items come out professional and are done fast. They can print almost anything. This is the BEST place to get large prints done!
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December 2022 by Karen Angell
I work at AU in the connecting building, and I feel so fortunate to have this UPS right there! They are always friendly and helpful the second I walk in. I do a lot of Amazon returns through this store and I'm usually in and out in 20 seconds. I randomly needed a piece of red paper and they gave me some after going back to check. Really top-notch service here.
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September 2022 by M McCown
Always friendly, always helpful. I have had them print several jobs for me in addition to shipping several items and Joe always comes through for me.
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August 2022 by Hugh Barrett
Very friendly staff. Great at what they do. I wish there was better parking, but nothing UPS can do about it.
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August 2019 by Leah Goldberg
Joe Able was so beyond helpful!! He helped us carry all the boxes and was so considerate and knowledgeable. Thank you Joe! Huge move in day help!!
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August 2019 by Kurt LaRose MSW LCSW LICSW
Now THIS IS A GREAT UPS Store and the company I know! It was my third stop today to get the service, care, attention and support from real people. Scotty helped me very simply. I asked to buy a box to pack and tape and ship here. Explained how grateful I was when he put the ups box on the scale, asked me to drop the item inside, taped it up and put on my shipping label. The total $4.12! Scotty and UPS at American University ... PERFECT!
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March 2019 by Marissa Zuckerman
Workers are friendly and very attentive! However, this location lost two of my shipments, one of which container sensitive information. I called and left two voicemails with no response, but was able to get some answers in-person.
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March 2019 by Sofia Dustin
Exceptional print services. Great quality printing, fast and a pleasure working with the staff.
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February 2019 by Sarah T.
Usually, the store workers are decent, but not this last time that I felt with them. I received packages there. This is a service for which they charge, and so they weren't doing me any favors by accepting the packages. But yet when the packages arrived, they called and left a message on that very same day that the packages had arrived and if I didn't pick them up the next day, they were "going to send them back the next day." When I went to get them, the employee was profoundly rude and attitudinal, for no reason I could think of. When I got the boxes home, I realized one had been opened, rooted through, and re-taped shut. I couldn't believe it. I used to do business there often and was planning to get a box there, as I'm a professor on campus and receive packages occasionally, but I never will again. I got a PO box and will drive to Friendship Heights to use it instead.
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January 2016 by Noah Potvin
Amazing print center. Fast and efficient, with great service. I will come back again!
