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October 2023 by Abu N
Went in to buy an umbrella since it was a hurricane and flood warning and raining was coming down. I asked if they had any available and the short white girl with blonde hair gave me a look and said “What do you need one for you have a hat..” and proceeded to turn her back to her coworkers and continue to say some rude remark, eventually ending with “…I get so mean when I’m tired..” which is just wild to me. I’m thankful that her other coworker was helpful and saw the last umbrella and I was able to secure it. This is wild and for sure not returning nor recommending anyone experience that. Not 1 star because the coworker at least helped me out
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September 2023 by iirpac
I love Urban Outfitters. For baggy clothes I go a size down and for tight clothes I do a size up! 27/28 the customer service was amazing best service I’ve ever had. The Black African American pregnant women rung me up at checkout anddd was the sweetest person ever. I will go back just for her alone! I love their Baggy jeans best fall pickups!
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August 2023 by mary johnson
Good service , great prices with a lot of sales even in Georgetown Took my great niece and she bought shorts and nail polish .
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July 2023 by Nicholas M
They need to improve their sale signs. It's easy to miss the fine print, which leads to surprises at the register
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June 2023 by Giselle ouclair
Same store you see everywhere but the decor was interesting
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March 2023 by Josh Johnson
I’m iffy about this review because I’ve run into a mix of people with this experience. The pick-up process was smooth after the issues, apparently if ordering online and picking up in store it will takes hours for your order to even show up in there system even if they have the item in stock. The customer service of a female manager who answered the phone needs improvement. Overall, don’t order online to pick-up in store unless you have hours to waste, and try not to engage much with the angry looker workers in the store so you won’t get attitude.
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February 2023 by Rohit Surana
Funky trendy and modern styles
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January 2023 by nikhil pullela
They had a lot of variety, from clothes to record players to posters. Prices were decent and they had a sale going on, especially women's section had great deals!!
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January 2023 by Chris adventures
It's a great place very open and alot of selection. The only reason that I put 4 stars is because alot of their stuff is overpriced. They were having a 50% off sale on anything on sale so I got a 35 dollar hat for 8 bucks. So in my opinion its a go store over all but it does have a few flaws.
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December 2022 by Shani H.
Came here while shopping in the area to look for a unique find. Some parts of the store were really organized but other areas were a bit chaotic. Overall, I would come back here but I might peruse with a bit more patience.
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October 2022 by Julia
If you like overpriced, non-size inclusive clothes with holes in them, do I have a place for you. The coolest part of Urban is always their home and tech goods, and this location is no exception.
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October 2022 by Will Edwards
Has clothes for skinny people. Don’t expect to find much if you’re plus size.
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September 2022 by Jala Brooks
one word, incompetent. there’s no reason I should be paying almost 100 dollars for shoes and the sensor still be on them!! also very rude overall. the “manager” there hung up on me! very clear that urban is desperate for workers and are just hiring anybody!!
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September 2022 by Sze Wai Ho
Friendly services. Nice selection of clothing.
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August 2022 by Ricky Wall
They treat African American consumers as if they are criminals.My daughter attends college nearby decided to take a look. We walk in with our Dr. Martin bags and you would think we robbed the store. We will never purchase anything from your racist establishment. Ignorance is bliss.