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February 2024 by Diya Li
Had a wonderful experience at this USPS! Both workers I interacted with were so kind and patient, and very helpful when I wasn’t sure the best way to proceed. Also got everything done fairly quickly, and the line moved fast (I went Saturday morning around 9:10am).
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December 2023 by Natasha ShaMone
I visit this post office quite often because it is super close to my great grandson’s school. Parking is accessible both on the street and in their lot. Even if there is a line, at least there are more mail team members and it goes fast! Clerk #21 was quick to provide me with service. He was friendly, professional and personable! I purchased stamps and he was kind enough to place the postage on my outgoing mail! Nice!!!Happy Holidays!!!!
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October 2023 by Ema Klimaitė
The slowest service in the world!!!! It’s the same lady working there for probably 20 years and she doesn’t give a damn if 7 people are waiting. She will ask everyone if they want extra stamps or other services and the toe is speaking g is just to mimic “sooooo slooooowwwwwew”. “Doooo yooouuuu wan mmm the annmmnyyyy staaaaammmmmos?”. No urgency at all. Spent 20min just to drop off pre-paid package to get a receipt. Every time!
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July 2023 by Reana Kim
Can every post office have a Kendra?? Super nice, informed, and helped me fix a confusing package issue. This location has mailing supplies and gift cards, but no self-service kiosk. Easy parking available via side lot.
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December 2022 by Anupama Tantri
Very helpful and kind staff at this post office.
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July 2022 by Edwige Mendouga
Clerks are professional, helpful and friendly. They keep the flow going even when short especially Stevan, he's the rock star.
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July 2022 by Moni M.
Not only is this a convenient location for me, but, I've had pleasant and professional experiences at this location. My encounters with three different associates were productive as they ensured my needs were meant in regard to holding of my mail due to relocation and information pertaining to having mailbox lock replacements, etc. Thank you 12th St. team for all that you do.
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February 2022 by Junko B.
The officers are very rude and inpatient. I had two little kids in a big stroller to drop off international packages. The automatic door has been broken and those kind people who happened to be there usually helps me to let us in and out. Today a young man helped us so kindly and it made me so happy...Most of the people(customers?) are so kind and helpful but the officers are helpless, bad attitude and slow service. I do appreciate usps, ups, fedex and all of them helping all of us while this pandemic so I never complained about them until today. One day they say I don't need to wait in a line if I'm just dropping off, today an officer said "you gotta wait in a line!" Like I was cut the line but there wasn't anyone at the window there were two people packing their package and the young man who helped us behind me. What's wrong with you? It's a little thing I'd just let go but Ok, enough. I'm tired of their rudeness. I even thing they're extra rude to Asians too. We NEVER deserve that when we pay lots of money to them just to mail some letters and things to our loved ones while we can't see them so often.
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January 2022 by Charlie Wood
This post office consistently provides excellent service with a friendly attitude. Thank you—the neighborhood appreciates you!
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November 2021 by zach clark
Great staff here and super friendly. Never had an issue making a purchase or getting something shipped out.
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November 2021 by Chick Wallace
On Saturday morning, 11/13/2021, went to the post office to mail a package. I dreaded going because I hate that small cramped location, but I was returning a package & that was the location provided for the return. I had the pleasure of being served by the most amazing postal clerk who was working the window. His name is Eugene. This guy will turn rain into huge rays of sunshine. He was so pleasant & upbeat, he completely turned my grumpy mood around & put a smile on my face. His customer service was beyond reproach. I complain often how it seems that good customer service is a thing of the past. Well, Eugene has certainly made me eat my words. He not only had a favorable impact on my day, but today is Tuesday & I am still thinking about the experience! If you’re ever in the neighborhood & need to mail a package, stop by & see Eugene. He’s pretty Amazing! This reminds me…he asked me to complete the survey at the bottom of the receipt, I’m gonna take care of that now. Thanks Eugene! You make a difference!!
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November 2021 by Annelle Sheline
So grateful to have this as our local post office. The staff are prompt and professional, and if there's a line, it doesn't last long.
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November 2021 by Carol Felicio
I went at 2:30pm on Wednesday October 20th, 2021 and while there was a small line, they had 3 people working quickly, with great attitudes and helpful service. Definitely recommend for your mailing needs!
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October 2021 by Paul Hartge
I went to this post office location to pick up a package. The teller told me that the package was not there, even though informed delivery told me otherwise. The teller did not check for the package. He gave me multiple possibilities of where my package my be. Completely unhelpful.
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October 2021 by Matthew Edwards
I’ve never had any issues here
