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November 2023 by Joel Weber
I had a clinical facial with Isadora Gulsen (Isa) and really enjoyed my experience. It felt so nice and relaxing that I even fell asleep. The result was great! I became a regular client, getting monthly facials, and my skin looks much better now. I even get compliments! You can also see her in Ballston (Arlington, VA) and U Street locations (Washington DC). Amazing! Highly recommend Isa Gulsen!
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May 2023 by Annie Conright
Fantastic spa. Staff are extremely kind and good at what they do. I had a 45 minute facial and it was everything I wanted and my face needed. Spa tech was very knowledgeable and accommodating. Went back a week later for a massage and was equally impressed with the service. Very chill quiet ambiance even though it’s in a gym facility. I’ll be going back at least once a month.
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May 2023 by Katrina C
Had a great pre-natal massage here with Jean.
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May 2023 by Mrs. Rogers
Visited this spa with friends as a birthday celebration. We all enjoyed our masseuse, the hospitality, and how clean the facility was. We really had a nice relaxing time and special thanks to the manager Michelle for all of her help
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December 2022 by Meghan M
Have been going here consistently for 3 years. Michael, Ian, and Jazlyn are all amazing! I have had hit-and-miss experiences with some of the other practitioners, including one being somewhat rude when I asked for a specific massage technique (to use fingers to work out knots instead of elbows - ouch). I think part of the problem is that you can’t book a specific type of massage the way you do at other massage place (eg, Swedish, deep tissue, trigger point, etc), so you’re not really sure what you’re going to get until you try that provider (which might be a waste of money if you don’t like their therapeutic approach).The real downfall of Aura though is the scheduling. The app/website is buggy, often requiring multiple password resets just to get into it… it’s also just a long list of massage time offerings making it annoying to weed through. You also can NEVER reach anyone by phone, so if you need to make an appointment change or get any other kind of information, it is impossible. Since the manager changed a few weeks ago, I haven’t been able to get email responses either. I will also echo another reviewer that it is impossible to tell how many massages you have used/have left if you buy a package unless you go back and count, keep track yourself, or ask every time you go. The admin challenges really detract from the calming/relaxing experience that a spa should be.
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October 2022 by Warrick Gillingham
Great 1 hour massage with attendant
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March 2022 by Alyssa S.
I had a wonderful experience! I wanted to book a last min spa appointment and they were able to fit me in on a Friday evening with very little notice. The spa is located in the back of Vida Fitness which is good to know. The place was clean and the music was serene and relaxing as soon as I entered. I wanted to give this place 5 stars so bad but the blonde woman working there took quite a while to greet me and was having a seemingly unimportant conversation with a coworker while I just sat there in the lobby (I was literally the only patron). Eventually, my masseuse greeted me and directed me to my room. The room was a great size and clean. The massage bed was one of the ones they're able to warm up which was a really nice added touch. I so wish I could remember my masseuse's name because he was AWESOME (tall guy, either very low cut hair or bald) !!! He listened to my concerns about problem areas and applied the perfect amount of pressure. When I asked to extend the massage 15 more min, he was accommodating. Overall, really good experience, and I will definitely return.
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January 2022 by Ameen Shallal
Excellent spa located within a gym. Easily accessible. Clean, good spa-like vibes and fully professional team. They do a good job of sending reminder and check-in texts. I would also like to recommend Jenna, specifically. Came to her with severe knots in my back built up over a long period. I went to her once and she spent 75 minutes focused on one area of my back (per my request). The knots were so bad I came back two weeks later to Jenna. She did not disappoint but my back was so bad I needed to come back for a third session two days later. Three sessions in three weeks is a testament to her amazing skill. She was able to successfully make the biggest difference after trying several other remedies. Can't say enough about Jenna.
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December 2021 by Sulzhan Bali
Do NOT BUY A PACKAGE for a massage at Aura Spa. I was a loyal customer for years when I lived in City Vista. I brought a package of 12 massages in 2019, which were essentially massages paid in advance (they gave you 10 -15 USD lower price and a free massage). I have been unable to use my massages - pandemic, two city living situation. They extended my package in 2020 until May 2021 - but I could not use it due to family health emergency.I currently have 5 massages unused that I paid for in advance (approx value over 600 USD) -but the business refuses to refund or reinstate (I offered even paying delta in cost). There has been no way of knowing how many massages are left - so shoddy management of spa and terrible experience.
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December 2021 by Su B.
Do NOT BUY A PACKAGE for a massage at Aura Spa. I was a loyal customer for years when I lived in City Vista. I brought a package of 12 massages in 2019, which were essentially massages paid in advance (they gave you 10 -15 USD lower price and a free massage). I have been unable to use my massages - pandemic, two city living situation. They extended my package in 2020 until May 2021 - but I could not use it due to family health emergency. I currently have 5 massages unused (approx value over 600 USD) -but the business refuses to refund or reinstate (I offered even paying delta in cost). There has been no way of knowing how many massages are left - so shoddy management of spa and terrible experience.
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July 2021 by AB
I tried out Aura for the first time this week and had a great massage with Jazlyn!
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June 2021 by Emma K.
I went here for a Brazilian. Everything seemed clean and professional. However, I had a massive breakout starting about a day or two after I got my wax. It literally is six week later and I am still dealing with ingrowns from this experience. I did everything I usually do - applying aloe and tea tree oil, no exfoliating for 2-3 days, then gentle exfoliating every couple days. I don't know if it's the chocolate scented wax they used or if they double dipped or what happened, but I am never returning.
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June 2021 by Christine J.
Had a great experience at the spa. It was my first time at Aura and first "post" pandemic spa experience. I got a 45 min facial with Anna. She did an awesome job and my face was so glowy after. The only comment moreso related to the spa that will make is that this is the only spa where I haven't been greeted and offered water or tea. Regardless the facial was awesome and I'll definitely go back!
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April 2021 by Katherine A.
Michelle is the best. I've been seeing her for facials for several years and she's just terrific. Friendly, helpful, attentive to your needs, issues and desires. I alternate facials with Michelle with visits to my dermatologist -- a perfect combination.
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March 2021 by Nisreen Eadeh
The masseurs and facialist were great but management has been MISERABLE the whole time therafter. Elaine called us right after our trip demanding that we pay again and called multiple times about a problem we couldn't solve. We were charged for the spa trip on our credit cards so we have no idea why she kept contacting us all day after the massage about a credit card issue? Honestly don't understand what the issue was. This is just so sloppy and made us incredibly annoyed. All the relaxation we gained from the spa was immediately erased by our multiple interactions with the the "corporate office." Not worth the hassle.