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February 2024 by Henok Tesfai
Multiple occasions of disappointing experience at this branch due to incredibly slow and unprofessional customer service. Frustratingly long wait times and lack of efficiency. Staff at this location don’t know what they are doing and have a nasty attitude.
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October 2023 by Deborah Smith
I am happy with the services at this location
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September 2023 by MS. K
Slowest branch ever!!!!! Don't go here if you don't have three hours to spare just for the teller line. Slowest workers ever. I just can't.
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May 2023 by Octavia Little
Great customer service. Timely and respectful. Dallas was a great help.
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April 2023 by Taschet West
It was quiet and small. Wasn't busy and I guess because when I went the inside was close. They have 2 drive thru ATMs but not sure if they have a drive thru teller service.
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March 2023 by sikander khan
Bad administration. No feedback. Cancelled my appointment without informing me when reached at the branch. Poor performance. Helpline never answers. I will not recommend Wells Fargo
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March 2023 by Shannon Antone
No longer open on Saturdays, need to update the hours on Google.
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January 2023 by Anton Kurkin
Drove 1.5 miles through the city. Arrived at 4:35pm. Website says closes at 5pm.2 people inside of the bank. Doors are closed.After a knock - one of the employees comes out and says “sorry bro, only ATM, no tellers”.Thank you Wells Fargo for wasting my time and gas. Update the website at least. It is 2023.
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January 2023 by Erica Y.
One teller working. Nine people in line. After 10 minutes and not moving an inch, I had to leave without completing my transaction. I suppose I'll have to find a branch in a predominantly white neighborhood in the hopes that it will be fully staffed.
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October 2022 by Top Boy
I went to this location and they said they couldn’t help me get the log in for my online app without a reason
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September 2022 by Charles Pumilia
If I ever make it back to DC I'm gonna make sure that the employees of this branch understand understand what it's like To suffer the way they made me suffer
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October 2021 by TheLife OfIndy
The customer service in this bank is ridiculous. There are only 2 tellers in the bank every time i come in here so the line becomes very long. The tellers have no enthusiasm as if they even like their job. The bank manager he is not attentive to his employees or customers using this location. He walks around with his head in his phone. The service manager always has a attitude . You stand in line for 20 min plus & the tellers don’t even give the courtesy to apologize for the wait in line! Management needs a change. ASAP
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September 2021 by TimYeh
Very good service
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July 2021 by J Kennedy
One ATM is broken, the other is out of cash. 7/7/21
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June 2021 by Kris S
I made a appoint for 11 a.m for a simple name change and I was told to have a seat at 10:58 a.m. I was not actually acknowledged until 11:15 a.m. and I was not actually helped until 11:25 a.m. Ms. Hicks who was visiting from another branch helped me and I was out by 11:31 a.m. She is the only reason I raised my review to where it is. This branch needs to do better with their appointments. This is a holiday weekend and I value my time. There is no way a customer should have to wait that long for a quick change.
