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February 2024 by Danny
Quality, Convenience, and Great Pricing
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December 2023 by John Ditt
On staff: Bank representative Lydia K. was highly informative and helpful. Bank tellers were friendly and accommodating.On decor: The bank interior has been recently renovated and refurnished in a bright and inviting style.
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July 2023 by Eddie Pop
This is how banks should be. That app tho......
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July 2023 by Edward Harris
This is how banks should be. That app tho......
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February 2023 by Tom Hall
Wells Fargo and this branch are managed by idiots. I wanted to add beneficiaries to my checking account, an extremely mundane and simple request handled efficiently by every other financial institution. However Wells Fargo will neither allow it to be done online or using a mail-in form. Instead they insist that I go in person to a branch - during a pandemic - and meet in person with a "banker" to add beneficiaries to a checking account. So I went to the branch at 5100 Wisconsin Avenue 4:10pm on a Friday and after waiting in line to talk to the only Wells Fargo employee in the bank - a teller - I am told that "no bankers work" on Friday afternoon during opening hours. So I am invited to make an appointment and return. This is unprofessional, incompetent, and absurd. I will move my account to another bank...any other bank actually since all other banks allow this to be done online.
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July 2022 by Amy Molatto
Ledia is an awesome presence at this location. She was taking care the whole front end of the bank alone and doing it with was unflappable grace and care. Answering phones and dealing with my extra long, complicated transaction would be a lot for anyone, but not Ledia, because she is awesome.
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March 2022 by Barbara Reed
Worst service I ever had, I was the only customer and had to wait because she was training a teller. Another customer came in, then I had to wait for her to take care of the customer that the teller was already taking care of. Then a 3rd lady came out and was talking to the customer. I stood there like a fool expecting service. I got so irritated that I left. I have been a customer over 20 years. This is the worst service I have ever received. No wo der why the place looked like a ghost town. Bad service prevent people from coming back. I will never go to the Wisconsin NW location again.
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September 2020 by Katharine K
Kelly and Lydia were very helpful and accomodating while helping me. The staff at this location really value their customers.
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July 2020 by Mihaela Lobontiu
Very inefficient staff.
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April 2017 by Nacole H.
Found my new branch...Service manager here just blew me away! She seems too know every customer that walked through the door. Handle my business with the upmost professionalism as well as insuring her familiar face were welcome with real love! Love customer service and she certainly provides it.
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April 2016 by Luke Cannon
Very convenient and friendly. Only wish they were open on weekends!
