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July 2023 by Meek Meek
A mess always just has one teller and think that's good they doing office work this teller can't just cash you in and out she wanna have fun when they line is freaking long
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September 2022 by Melissa W.
This branch is horrible! I went in today to retrieve a document that was sent by to the branch from the online Wells Fargo banker. They always seem to be confused and don't really go the extra mile to provide good customer service. It's always I can't do this or I can't do that instead of ma'am let me see how I can help you . This is the second time I have come to this branch to take care of this matter and I keep getting the run around! I am definitely transferring all of my accounts out of this bank. To think I have been a loyal customer for 20 plus years. I find it disgusting that I can't get the service that I expect. It's 4:25pm and the guy says well I can probably check my email to see if I have it but I have to be honest I may not be able to do it before 5pm because he is counting money! Wtf. Are you serious. I have a 13000 wire transfer that I have been trying to find out what happened to it for two months. Been getting the run around from Wells Fargo since then. No follow through on their part! It's horrible! Go to a Wells Fargo in a more affluent part of town. You get better service. This branch is not good. The last time I came in for this matter they had me to wait 30 minutes only to bring me a number to call. Lord! It can't be this hard. Mind you there are five people behind the counter.
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September 2020 by Namon Powell
I was getting great attention when I was there beautiful service can I pay my D C taxes there again?.
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September 2020 by Linda Smith
My husband and I needed print outs. They werefast and very professional at this branch.
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October 2019 by P Hayes
I like this branch. Very nice tellers and other staff. And the lone moves quickly.
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September 2019 by Kawanna F.
Just don't ever use Wells Fargo. They are experts at human error because they cash out on your mistakes every time. I was so ahead of their interest rate with my payments( mainly because I know how to play the game) they decided to stop sending the statements. So even though my min payments were $45 to start with....I made ghost payments of 50$ before my due date and somehow....I have an additional fee I am unaware of including in my minimum payments so end up having a late fee for like 8$ unpaid from the last payment. Still no bill. So I call and complain about these fees I never seen. All they could say was check the post office. They may have my statements. They also lied and said we didn't have a unite on your address when I got previous statements with the unit visible. 3days later.....a statement comes with another late fee after the operator said she was going to wave it for the confusion. Smh. This is just 1 incident. My friend could tell you more BS they do.
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September 2019 by Kavvanna C.
Just don't ever use Wells Fargo. They are experts at human error because they cash out on your mistakes every time. I was so ahead of their interest rate with my payments( mainly because I know how to play the game) they decided to stop sending the statements. So even though my min payments were $45 to start with....I made ghost payments of 50$ before my due date and somehow....I have an additional fee I am unaware of including in my minimum payments so end up having a late fee for like 8$ unpaid from the last payment. Still no bill. So I call and complain about these fees I never seen. All they could say was check the post office. They may have my statements. They also lied and said we didn't have a unite on your address when I got previous statements with the unit visible. 3days later.....a statement comes with another late fee after the operator said she was going to wave it for the confusion. Smh. This is just 1 incident. My friend could tell you more BS they do.
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April 2019 by First Last
The absolute worst branch I’ve ever been to today. Cashed a paycheck today and proceeded to ask the teller to put a small portion of that on my card. I leave without thinking anything of it. I check my mobile app and it doesn’t show my deposit.
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March 2019 by mike ggg
Quite a Tiny Branch, but I have nothing really negative to say about it. Except for the company, which seems hell-bent and determined to offer shity customer service, but at least the people at the branch or nice
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June 2018 by Mara H
The absolute worst branch I've ever been to today. Cashed a paycheck today and proceeded to ask the teller to put a small portion of that on my card. I leave without thinking anything of it. I check my mobile app and it doesn't show my deposit.
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June 2018 by Ebo Bruce
Good people work in there.fast
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October 2017 by Jason G.
The customer service at this Wells Fargo location is pretty good, mainly because I've never had to wait to talk to somebody. They always have a lot of staff here. I have an account through Wells Fargo, but generally only deal with them online. They were able to settle my account issue very quickly, but they can actually access anything about my account since it's all online. That's not really that helpful. This location is much cleaner and orderly compared to the Bank of America on the same block.
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August 2017 by Shalonda Coles
Polite tellers and speedy service
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July 2017 by Chante Brailey
I came into this branch last week to cash a Wells Fargo check. I'm a non customer and was aware of a fee. The lead teller was very nice. I came back today to cash another check from the same payee but a lower amount. This time she was very nasty and confiscated the check. She gave me a look as if I was up so something suspicious. I work for another bank so I know reasons why you're told to refer back to the maker. I don't appreciate the way I was treated and don't recommend this branch to ANYONE!! The maker even stated the teller was nasty and rude to her/him on the phone.
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July 2017 by Apostle Princess Agatha
Very bad customer service, the head of Cashier put me on hold for 30 minutes, and when i cut the phone and try to call back they would pick and cut the phone.
