-
February 2024 by DaNell Harris
Ghetto ghetto ghetto. Employees clearly don't even understand services offered online incorporate says they're supposed to be able to do money they won't even look into if they're able to or not they just say no
-
March 2023 by Megan K.
Used to use this as my go to daily shop, but they changed ALL the self checkouts to 20 items or less and have 1 to 2 check out lines open with seemingly incompetent workers or customers that take a million years to make payments. Still standing in line now for 20 minutes and haven't moved an inch. Do not come here for actually shopping if you want to get checked out in less than an hour apparently
-
November 2022 by Jacqueline Daughtry
Western Union is flawed at Giant. You've got to know the location state that the sender used in order to locate funds. I've now attempted to pick up funds 5x, and not successful yet.
-
August 2022 by Kirk D.
I placed an order for delivery tonight. Over the last 6 months or so, the driver / delivery person has left the delivery by the door and I get it after. Tonight the driver refused to leave my order, even though it's supposed to be a contactless delivery. He kept telling me it's quality and that he's going to "have someone call me." I don't know why tonight is different, but they refused to leave my groceries. Then some guy named Juan called me to bluntly tell me that they will take their order back. I asked to speak to speak to a supervisor and he hung up the phone on me. I will NEVER shop here again. Worst customer service EVER, especially when it's something as important as groceries. Really pathetic customer service.
-
May 2022 by Raul Jauregui
(Translated by Google) Lla is not(Original)Lla no esta
-
December 2021 by Michael P.
Amazing and wide selection of both high quality and everyday products, located in an exciting central area downtown where H street begins, close to Union Station. Additionally, the staff team is professional and helpful, well-experienced in customer care divisions. Five stars
-
August 2020 by Tamas Doszkocs
A horrible gouging system (it charges $8,50 USD to send 100 dollars to Mexico using a Visa credit card) Western Union outsources customer service overseas, where people often are unintelligible and do everything not to let you speak to a customer service live person in the US. The Western Union app has watered down functionality compared to the web site and the two do not even synchronize passwords and other updates. American greed and incompetence
-
August 2020 by Johnny D.
Can someone in management please tell these knuckleheads who work here that their noses are connected to their lungs, so masks should be over and not under them?! What the hell is this about?
-
June 2020 by Logan S.
This particular Giant is terrifying. They post an employee an inch from the shopping baskets so no chance of social distancing. I'm assuming their responsibility is shopper count and mask compliance. This is also where employees congregate to hangout. Today there were three employees around the baskets, two with masks down around their necks and a security guard with no mask at all. I complained to the manager who was concerned, professional and immediately responsive. This store is a half block from my building but is truly a health hazard at this point, I won't return. I'll walk the extra couple of blocks to Whole Foods.
-
April 2020 by Rumit P.
My friend and I visited this Giant the Thursday before all of the shutdowns started (3/12/2020) and already everyone was scrambling because WHO had already declared COVID-19 a pandemic. Unsurprisingly, many of the shelves were empty or low in stock (water, paper towels, sanitizing wipes, meats) but the lines surprisingly went really fast. Kudos to the staff for maintaining their cool and keeping customers moving. The garage, however, was a nightmare to get out of, both in terms of signage and the volume of customers walking and other cars trying to pass.
-
August 2019 by Persequi B.
Zero stars! RACISM here! I was racially profiled and violated at this store for simply stopping in to use their bathroom after a long day of drinking the new celery juice diet fad (Google it). I entered through the long EXIT hallway INSTEAD OF THE ACTUAL STORE ITSELF. I had a long journey ON FOOT ahead of me so I decided to take my sweet time relieving myself before embarking on my 12 minute/ 0.6 mile walk to NOMA/Gallaudet U Metro Station and all points south. Funny how you all had your non-discerning beady eyes on me the entire time yet failed to check on the seemingly homeless & schizophrenic Caucasian woman who was talking and cussing to her non-corporeal demon friends in the mirror while stuffing items in her bag and walking back and forth in and out of both stalls. Yet, while I'm using the bathroom, MALE employee(s) decided to have a peek into the WOMEN'S BATHROOM. To add further insult to injury, I was apprehended 2 blocks away from the actual Giant store by an idiot male employee. According to DC Law 22-3213, you're supposed to detain anyone you reasonably suspect of shoplifting while INSIDE the store, not embarrass them 2 blocks away! I WILL NEVER PATRONIZE this vile Giant again or any Giant at that. I guess its Whole Foods + growing my own food from now on. Corporate has been contacted and whether they take action or not us not the case. Karma is still around the corner. Judgement soon be upon you all whether you believe it or not. Laugh/scoff now, cry/gnash your teeth later.
-
May 2019 by Ty W.
I like this location. Easy to navigate and I always find what I'm looking for. The best time to shop here is between the hours of 11:00 a.m. and 3:00 p.m.; there's less foot traffic during these times. Tuesday is the best day to shop here.
-
October 2016 by Bernard Garrett
great place to go to and take care of your money dealing
-
March 2016 by D Green
Complete waste of time....Western Union is ALWAYS UNAVAILABLE AT THIS GIANT FOOD LOCATION !!! GIANT SHOULD BE ASHAMED OF THEMSELVES!!!!
